Product Support Analyst jobs

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SECOND LINE SUPPORT ANALYST

Responsible for the management of incidents through to successful conclusion, ensuring users satisfaction. Acting as the 2LS support desk providing resolution to hardware and software issues. Managing incoming telephone calls/emai...

CompanyKelly Services
AddressNottinghamshire, England
CategoryIT
Salary£12.00 - £13.80 per hour
Job typeTemporary, full-time
Date Posted 3 weeks ago See detail

Second Line Support Analyst

Kelly Services

Nottinghamshire, England

£12.00 - £13.80 per hour

Responsible for the management of incidents through to successful conclusion, ensuring users satisfaction. Acting as the 2LS support desk providing resolution to hardware and software issues. Managing incoming telephone calls/emai...

Product Support Engineer

Reed Engineering

North Yorkshire, England

£46,000 - £48,000 per annum, inc benefits

Ensure products fully match our customer and market requirements by working closely with key internal and external stakeholders. Ensure all build and test procedures capture keys aspects of a products functions.. Author build, te...

Solutions Support Analyst

Domino Printing Sciences

Bar Hill, Staffordshire

5+ Years in Supporting ERP and Billing Platforms - Particular experience in Chargbee and Oracle EBS 11.5 would be a plus. Experience of supporting EBS/Billing Platforms in a manufacturing environment - ideally a global manufacture...

PnL Production and Explain Analyst - Product Control

Efinancialcareers

South East

Competitive salary

Overseeing the production of associate team members, providing essential quality checks on PNL figures delivered to key departments. Reviewing and challenging PNL reports, investigating discrepancies, and understanding economic dr...

Customer Support Team Lead - Product

Volution Ventilation Uk Limited

Berkshire, England

To supervise and provide on the job support to the Technical Support Advisor (1). Ensure all customer queries either by email or telephone are responded to in a timely and accurate manner. Provide technical/ application/ specifica...

Software Support / Application Support Analyst

4Square Recruitment Ltd

South East

£25,000 - £30,000 per annum

This is hybrid working - 1 day per week in the office. This is an opportunity for an individual to develop new skills and knowledge withing the field. Key job responsibilities o Technical incident management (call logging, trouble...

IT Support Engineer / Service Desk Analyst / IT Technician

Awd Online

London, England

£32,000 per annum

Provide 1st line technical support to end users. Log and classify incidents and requests raised by the customer by telephone, email and via the Service Now chat function. Record calls from customers. Deal directly with requests an...

Cross Product Middle Office Analyst

Efinancialcareers

South East

Competitive salary

Monitoring & resolving exceptions generated in Murex (OSP) & Optic intra-day reconciliation ensuring trade flow completeness / accuracy. Timely management of these exceptions in trade flow, with appropriate escalation for aged ite...

SUPPORT ASSOCIATE - PRODUCT, DEGREE

Adecco

South East

Competitive salary

Support Associate - degree, physics, natural sciences, biology, chemistry, analysis, competitive + benefits, Cambridge or London - hybrid - grads welcome to apply. This is an exciting opportunity where you will be engaging global...

Support and Research Infrastructure Analyst

Sruc Scotland's Rural College

Midlothian, Scotland

Generous annual leave. Enhanced pension contributions (5% employee and 10% employer). Cycle to work scheme. Discounted RAC Membership. Generous family leave. Flexible working patterns. Hybrid working solutions (in some areas). Tai...

Product Support Team Lead

Omni Group Ltd

Woking, Surrey

£40,000 - £45,000/annum + Benefits

Currently this person will manage 4 people, management experience is important. Engineering or manufacturing experience would be beneficial. 30 days holiday inc. bank holidays. Employee Assistance Programme. Company phone and lapt...

Application Support Analyst (Payments)

Data Careers Ltd

Luton, Devon

Competitive

Provide excellent customer service and End User support around best practice of the Cash Receipting application, in a Service Level Agreement environment, (responding to and resolving User problems / issues). Support all aspects o...

Application Support Analyst

Commercial Services

West Malling, Kent

£24,000 - £24,500/annum

Minimum of 33 days holiday (inc. bank holidays). Generous contributory pension scheme. People focused culture with great communication and development opportunities. A wide range of workplace wellbeing services. Electric Car Schem...

Junior IT Support Analyst

Proactive Appointments

London, England

£25,000 - £30,000/annum

Ensure overnight backups have run successfully. Check any other overnight routines and batch file updates etc. Ensure network resilience. Monitor server and firewall status. Ensure constant internet availability. Address outstandi...

IT Service & Support Analyst

Castle Employment

Malton, North Yorkshire

£26,000 - £28,000/annum plus benefits

Supporting operational technology across the business, including stock systems and machine software. Troubleshooting and resolving a range of IT issues quickly and efficiently, logging appropriate tickets. Aim to provide a first-t...

Customer Support Analyst

Yourrecruit Group

Surrey, England

£22,000 - £24,000 per annum

Dive deep into our products to become an expert user of our bespoke platforms. Manage the onboarding process for users, ensuring a smooth experience from start to finish. Provide ongoing support and handle user queries, escalating...

Desktop Support Analyst

Efinancialcareers

South East

Competitive salary

Provide best in class IT support service to all Houlihan Lokey Colleagues with a key focus on the local support for the London office as well as remotely supporting our other offices around the globe. Work to troubleshoot and reso...

Commercial Operations Support Analyst

Ventula Consulting Limited

South East

£300.00 per day

Experience in project support/pmo roles. Ideally exposure to Commercial Operations. Previous background in hiring strategies and supporting this process. Stakeholder management. Public sector experience....

Senior IT Support Analyst

Picture More

West Midlands, England

£35,000 - £45,000 per annum

You will come from an experienced IT Support Analyst or a Senior Service Desk Analyst background. You will have experience of working in a law firm or similar professional services. You will have exceptional communications skills....

Application Support Analyst - Bristol Hybrid

Newton Blue

Avon, England

£30,000 - £35,000 per annum

Triaging Incidents logged within the Service Desk system. Investigating and resolving all types of Application Support issues/requests. Working directly with client representatives to progress issues/requests. Collaborating with c...

Junior IT Support analyst - Sutton Coldfield

Michael Page Technology

West Midlands, England

£18,000 - £23,000 per annum

Provide first-level contact and convey resolutions to user issues. Properly escalate unresolved queries to the next level of support. Document knowledge in the form of knowledge base tech notes and articles. Walk customers through...

Business Central Technical Support Analyst

Anderson Scott Solutions Ltd

West Midlands, England

£35,000 - £38,000 per annum

Investigate and troubleshoot technical issues related to Microsoft Dynamics Business Applications. Provide first-line support to clients, ensuring timely and accurate resolution of issues. Collaborate with the support team to docu...

IT Infrastructure Support Analyst

This Is Alexander Faraday Limited

Middlesex, England

£42,000 - £47,000 per annum

If so, it would be worth you reading on Our client is a growing UK based multisite business, which is now expanding their IT division. It offers a great opportunity to hold an autonomous IT role, whilst being developed by a know...

EPM Support Analyst

The People Network

Middlesex, England

£45,000 - £55,000 per annum

Assisting with the implementation and maintenance of EPM solutions. User and systems support. Troubleshooting and resolving technical issues. System administration. Ensuring data integrity. Creation of new financial reports and re...

Graduate Systems Support Analyst - Reading

Calibre Candidates

Reading, Berkshire

£32,000

Educated to 2:1 degree level in a STEM subject area (Maths, Statistics, Physics, IT Software Engineering particularly sought). Maths A Level or equivalent would be advantageous. Excellent written andverbal communication skills, w...

IT Support Analyst

Redrock Resourcing

Swindon, Staffordshire

Competitive

Strong communication skills. Experience of resolving technical (ideally application-related) issues. Exposure to SQL or Linux or Java, C, C++. Desire to learn new skills (including the above). Competitive Salary. Additional bonus....

Graduate Product Support Engineer - Poole

Resource Recruitment

Poole, North Yorkshire

Helping customers and engineers with Product Support across the range of company products and machines. Parts procurement / liaising with engineering and suppliers Handling enquiries, advising of suitable products and sending out...

Software Support Analyst

2I Recruit Ltd

Guildford, Surrey

£30,000 - £35,000

Investigate and resolve reported issues. Log, prioritise and keep issues up to date on the issues tracking system, ensuring that you work to ITIL standards. Work with customers in reproducing issues in order to find resolution as...

IT Support Analyst

Ansaldo Nuclear Limited

Wolverhampton, West Midlands

Competitive

The ideal candidate should have a wide and varied skillset, be self-motivated, willing to learn, hardworking and efficient with excellent attention to detail. The IT Support Analyst will be the first point of contact for any IT re...

IT Functional Support Analyst

Shared Services Connected Ltd

Gwent

£26,250 per annum, inc benefits

Investigating incidents and arranging for the relevant suppliers to provide fix. Maintaining user access and system configuration. Complete reports regards starters, movers and leavers and granting appropriate levels of access. Ma...