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Service Desk Analyst jobs in England

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1ST LINE SERVICE DESK ANALYST (HYBRID)

Act as the first point of contact for our clients IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st Line assigned tickets within target resolution times. Accurately classify and log tickets, k...

CompanyVertex-It-Solutions
AddressSouth East
CategoryCustomer Service
Salary£24,000 - £30,000 per annum
Job typePermanent, full-time
Date Posted 2 weeks ago See detail

1st Line Service Desk Analyst (Hybrid)

Vertex-It-Solutions

South East

£24,000 - £30,000 per annum

Act as the first point of contact for our clients IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st Line assigned tickets within target resolution times. Accurately classify and log tickets, k...

2 weeks ago seen See more...

Service Desk Analyst

Pertemps Coventry

Meriden, West Midlands

£24,000 - 26,000 - Annum

We have an exciting opportunity for a 1st Line Analyst (Service Desk Analyst) to join our IT Service team in Meriden, CV7.In this role, you will be part of the team which is a single point of contact for all business users and the...

3 weeks ago seen See more...

Service Desk Analyst

York St John University

York, Lancashire

£25,138 to £27,979 per annum

The role will be responsible for being the first point of contact for ITS queries and for managing the resolution and escalation of these queries.Required Skills and ExperienceAs the front face of ITS, staff on the Service Desk ar...

3 weeks ago seen See more...

IT Service Desk Analyst

Jumar Solutions

Birmingham, West Midlands

£200/day

Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams. Be the primary point of contact to...

3 weeks ago seen See more...

Service Desk Analyst - FTC

Willmott Dixon

Hertfordshire, England

Competitive salary

They are a great team to work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunc...

3 weeks ago seen See more...

Service Desk Analyst (1st line)

Experis

London, England

Competitive

Accountable for the smooth running of the Service Desk. Assist all users with any logged IT related incident when called upon to do so. Accurately record, update and document incidents and requests using the IT Service Desk call l...

3 weeks ago seen See more...

Service Desk Analyst

Searchability

Derbyshire, England

First Line IT Support. Based Derby. Handling incoming support via phone, email and chat. Resolving technical issues promptly. Communication skills. Technical background. To apply please call or email. Good academic background in I...

3 weeks ago seen See more...

IT Service Desk Analyst

Business Of Fashion

Bicester, Oxfordshire

Ensure that a high level of customer service is consistently delivered. Handle all IT queries made by Value Retail employees based in the village. Provide support and testing resource for IT related projects and office moves / re-...

3 weeks ago seen See more...

Service Desk Analyst/Engineer

Lts Resourcing Ltd

South East

£30,000 - £38,000 per annum

Triaging and responding to helpdesk queries as part of an ITIL L1 service management model. Managing the hardware stock and managing purchasing in collaboration with the Operations Manager. Assisting with license management. Liais...

3 weeks ago seen See more...

Telematics Service Desk Analyst

Msx International Limited

Gaydon, Warwickshire

£24,000 - £25,000/annum

Become an expert in the Connected Car Technologies. Oversee Global markets such as UK, USA, China, EU and Russia. Case Management; incident management, technical/hierarchal escalations, ticket handling. Investigations; product kno...

3 weeks ago seen See more...

Service Desk Analyst

Adria Solutions Ltd

Manchester, Greater Manchester

£25,000 - £30,000/annum

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

3 weeks ago seen See more...

Service Desk Analyst

Efinancialcareers

South East

Competitive salary

Help desk support. Experience with Windows desktop operating systems. Experience with Apple desktop operating systems. Experience with Active Directory, Exchange Online and Microsoft Office 365. Experience with managing Android an...

3 weeks ago seen See more...

IT Service Desk Analyst

Hott Source Limited

Surrey, England

Salary negotiable

Experience with Active Directory and Office 365. Windows 10/11 and supports of printers, PCs, desktops, and iPads. Familiarity with computer hardware, peripherals, and networking concepts. DNS, DHCP. Exceptional customer service a...

3 weeks ago seen See more...

IT Service Desk Analyst

Spectrum It Recruitment

Hampshire, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

3 weeks ago seen See more...

Service Desk Analyst

Adria Solutions

Lancashire, England

Coordinate and support all the administrative duties as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support...

3 weeks ago seen See more...

IT Service Desk Analyst

Spectrum It Recruitment

Avon, England

3+ years technical support experience. Windows Desktop environments and Active Directory. Strong Microsoft product knowledge. Networking knowledge: LAN, VPN, TCP/IP. Strong customer service skills....

3 weeks ago seen See more...

Service Desk Analyst

Gold Group

Swindon, Staffordshire

Competitive

Serving as the initial point of contact for both external and internal customers, offering user support. Ensuring timely and professional responses to all communications, whether via the Desk, phone calls, emails, etc. Handling su...

3 weeks ago seen See more...

Service Desk Analyst

Topyorkshire

Northallerton, North Yorkshire

£15.00 to £20.00 Per Hour

IT Service Desk Analyst Leeming Bar Rate 15-20 per hour - INSIDE IR35 6 Month Contract An IT Service Desk Analyst is required on a 6 month contract to start ASAP for a large business based in Leeming Bar. Main responsibilities of...

3 weeks ago seen See more...

Service Desk Analyst

Cathedral Appointments Ltd

Exeter, Devon

£25,000 - £30,000/annum

Being the first point of contact for customers contacting the Service Desk, taking ownership of the enquiry from start to finish. Dealing with a range of customer incidents, resolving, and progressing proactive alerts, both in pe...

4 weeks ago seen See more...

Service Analyst New

Experis It

Telford, Shropshire

Competitive

Support the Service Delivery Manager with internal/external Service Reviews and CPRF meetings; input to attribution arbitration and SLA Service Overview Document reviews.Ensure management of Incidents & Problems, including early t...

just now seen See more...

Service Desk Architect - DV Cleared - Basingstoke New

Cloud & Infrastructure

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Workingwith sensit...

just now seen See more...

IT Service Desk Analyst - Swindon - Hybrid

Reed

Wiltshire, England

£25,000 - £27,000 per annum, inc benefits

Working with a ticket system, logging IT incidents and service requests. Managing calls to the agreed quality standard, including answering the call with standard greeting, correct triage of call, explaining next steps if necessar...

a month ago seen See more...

Service Desk Analyst

Pontoon

Cheshire, England

£200.00 - £250.00 per day

This is core to who they are as a company and how they drive responsible growth.My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibil...

a month ago seen See more...

Service Desk Analyst

Concept Resourcing

North Yorkshire, England

£24,000 - £26,000 per annum

Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. IT background with experience in technical support. Excellent communication...

a month ago seen See more...

IT Service Desk Analyst

Blues Point Ltd

Leicestershire, England

£24,000 - £27,000 per annum

They will be focused on making sure that customers have a great experience of using technology and feel empowered to get the most from the systems they work with daily. About you You will need to have some experience working in a...

a month ago seen See more...

Service Desk Analyst - Fully Remote!

Ryder Reid Legal

London, England

Job Reference: JO0000005255. Date Posted: 15 April 2024. Recruiter: Ryder Reid Legal. Location: London. Salary: On Application. Sector: Other Legal. Job Type: Permanent. Work Hours: Full Time. Provide solutions to customer problem...

a month ago seen See more...

Temporary Service Desk Analyst

Aqa

Manchester, Greater Manchester

£14.28/hour

Temporary Service Desk Analyst Contract Dates: ASAP - August 2024Salary: 14.28 per hourHours: 35 hours per week, 9am-5pm with some flexibility needed, occasional weekend work may be requiredLocation: Do you have Helpdesk or Servi...

a month ago seen See more...

Service Desk Analyst

Deerfoot It Resources Limited

London, England

£35,000/annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

a month ago seen See more...

Service Desk Analyst

Deerfoot It Resources Ltd

South East

£35,000 per annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

a month ago seen See more...

Service Desk Analyst (Part Time)

Hays.

Milton Keynes, Buckinghamshire

Competitive

Be one of the first points of contact for the team and maintain information regarding security related incidents/change tickets on relevant systems. Maintain the existing Joiners, Movers and Leavers review process from an informat...

a month ago seen See more...

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What should I search to find Service Desk Analyst jobs in England?

People who searched for Service Desk Analyst jobs in England also searched for Service Manager, Agile Business Analyst, Customer Services Assistant, Mobile Service Technician, Support Services Manager, Customer Service Advisor, Financial Services, Business Analyst Lead, Systems Support Analyst, Security Service, Service Desk Technician, Data Analyst Intern, Financial Services Audit, Cloud Services Engineer, Product Support Analyst, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in England

Security Officer, Vehicle Technician, Senior Manager, Assistant Manager, Service Support Manager, It Service Technician, Customer Service Team Manager, Service Desk Analyst, Customer Service Representative, Practice Manager, Customer Care Specialist, Customer Advisor, It Support, Customer Relations Manager, Service Desk Engineer,

What are the top cities in England open Service Desk Analyst jobs?

There are open Service Desk Analyst jobs in several cities including London, Corsham, Nottingham, Sheffield, Dudley, Redruth, Newcastle upon Tyne, Chelmsford, Wigan, Stoke-on-Trent, Hertford, Dudley, Folkestone, Nuneaton, Hemel Hempstead,

What companies are hiring for Service Desk Analyst jobs in ?

The top companies hiring now for Service Desk Analyst jobs are Acora, ALLEGIANCE TECHNOLOGY LTD, Anne Corder Recruitment, Atos, Comtecs Ltd, Corecom Consulting, Experis LTD, Global Technology Solutions Ltd., Government Recruitment Service, Hays Specialist Recruitment, Manpower, Manpower UK Ltd, Nottingham Community Housing Association, Proactive Appointments, Professional Hires,

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