Service Desk Lead jobs

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SERVICE DESK SUPERVISOR

JOB SUMMARYProvide support and a point of escalation to a team of Service Desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc tr...

CompanyCdw
AddressCambridgeshire, England
CategoryCustomer Service
Salary£30,000 per annum
Job typePermanent, full-time
Date Posted 2 weeks ago See detail

Service Desk Supervisor

Cdw

Cambridgeshire, England

£30,000 per annum

JOB SUMMARYProvide support and a point of escalation to a team of Service Desk analysts and assist the Team Leader in their responsibilities. Support the Team Leader with Analyst 121s, coaching, development and delivering adhoc tr...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Ltd

South East

Competitive salary

Fielding Service Desks calls, and either solving problems upon first contact or referring advanced problems and requests to the appropriate team member. Tracking customer calls and recording detailed and accurate information. Moni...

Digital Service Desk Assistant

Brown & Brown

Poole, North Yorkshire

Competitive

To be the first line of support and point of contact for the Digital Team and the user. To assist the Digital Products Lead Developer in the management of the Service Desk system ensuring tickets/tasks are prioritised correctly an...

Service Desk Architect

Cyber Security

Basingstoke, Hampshire

Working with stakeholders to analyse requirements, negotiate and bring consensus. Working with business IT infrastructures and the Service Desks required to manage them efficiently, particularly CA Service Desk. Working with sensi...

Health and Social Care Service Lead

Ambient Support

Loughborough, Leicestershire

Health and Social Care Service Lead LE12 38 Hours Per Week 26,629.00pa Do you want to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being? Be part of an on-call ar...

Service Desk Technician

Handelsbanken

London, Greater London

Competitive

Logging and prioritizing jobs internal calls/ITSD mailbox/IT Hub tickets 1st Line technical support Incident Management/Request Fulfilments/Problem Management Providing excellent customer service to the business User password...

IT Service Desk Apprentice

Paragon Banking Group Plc

Solihull, West Midlands

Not Specified

Respond positively and professionally to end user calls, e-mails or raised tickets. Manage user administration at the desktop within limits of security policies Managing of ticket queues to ensure all work is carried out in a tim...

Service Desk Admin

Pertemps Crawley

Sussex

Competitive

Position: Temporary Service Desk AdministratorDuration: Ongoing temporary basisLocation: CrawleyHours: 08:30 - 17:00 (Monday to Friday)We're currently seeking a Temporary Service Desk Administrator to join our client on an ongoing...

Health and Social Care Service Lead

Ambient Support

Loughborough, Leicestershire

26629.00 - 26629.00 GBP Annual

Health and Social Care Service Lead LE12 38 Hours Per Week GBP26,629.00pa Do you want to make a positive difference to people's lives, enabling them to gain greater independence and improve their well-being? Be part of an on-call...

IT Service Desk

Hays Specialist Recruitment Limited

North Humberside

£24,000 - £26,000 per annum

Customer Service focussed with excellent communication skills. Excellent problem solving ability. Good working knowledge of MS Windows (client devices). Understanding of Windows Server, MS Exchange and AD (Users and Computers). Ex...

Service Desk Analyst - Global Law Firm - Up to £50K

Ryder Reid Legal Limited

London, England

Negotiable

Ryder Reid Legal is looking to recruit an experienced and proactive Service Desk Analyst to join one of our prestigious, Global Law Firm clients on a permanent basis at their London office. The Service Desk Analyst will be respons...

Health and Social Care Service Lead

Ambient Support

East Anglia

Ability to work flexibly, responding to the needs of the service, ensuring that the home has 24-hour staff cover, 365 days of the year. Be part of an on-call arrangement. LeadtheOperationalPerformance of their service(s) to proact...

IT Service Desk Analyst

University Of Sheffield - Amrc

Rotherham, South Yorkshire

£23,700 to £25,138 per annum, with potential to progress £27,181 per annum through sustained exceptional contribution.

As IT Service Desk Analyst you will be at the forefront of helping staff from all areas, providing a positive and responsive first port of call for all things IT. As a highly visible member of our team, you will: Provide helpdesk...

Service Desk Analyst

Jam Recruitment

Havant, Hampshire

£25 - £30 per hour + Negotiable, Inside IR35 per hour

Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correctly prioritised and categorised. Ensuring that the Service Desk management tool...

Service Desk Team Leader

Leidos

Whiteley, Hampshire

Main point of contact for Service Desk Services, including:Ticket escalation.Support of Major Incidents (MI).Customer support.Liaison with internal and external teams.Problem Management.Adherence to SLOs for first time fix and inb...

Service Desk Technician

Talentspa Recuitment

Blythe Bridge, Staffordshire

£30,000 to £30,000 per annum

We are on the lookout for an enthusiastic Service Desk Technician to join our bustling team in Blythe Bridge!As a Service Desk Technician, you will be the linchpin in our support structure, serving as the primary contact for all u...

IT Service Desk Team Leader

Akkodis

Sunderland, Tyne and Wear

£30,000 - £34,000/annum

Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and...

Service Desk Leader

Applause It Recruitment Ltd

United Kingdom

Competitive

Microsoft Windows server (2012, 2016, 2019 and 2022. Windows 7/10 and Microsoft Office. Virtualisation troubleshooting (Hyper V). Cloud Services (Azure/RDS/Citrix. Networking, routing, and firewalls (Sophos). Wi-Fi Solutions (Ubiq...

Service Desk Analyst - Fintech

Venn Group

South East

£200.00 - £250.00 per day

This exciting positionwill play a crucial role in providing technical support to the firms internal staff, ensuring the smooth operation of our IT systems and services, assisting with the installation, configuration, and maintena...

People Services Lead

Vision Express

Nottinghamshire, England

Manage and oversee the provision of our People Services administration and advisory service. Ensure timely and smooth responses to all inquiries via email and phone. Maintain adequate departmental resourcing and provide monthly in...

Helpdesk/Service Desk Engineer

Betechnology Group Limited

Lancing, West Sussex

28000.00 - 30000.00 Annual

This exciting opportunity involves a huge range of technical exposure whilst taking that next step in your IT career. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 30,000 DOE Location: Office Based in Lancing (Mon...

Service Desk Admin

Reed Business Support

North Yorkshire, England

£13.00 per hour, inc benefits

To be the first point of contact for our clients, either via the Fix Flo Portal, phone, or email. Manage planned works through to completion including Remedial Works to ensure all our clients properties are fully compliant comple...

Service Desk Team Leader

Hays Specialist Recruitment Limited

Dorset, England

£40,000 per annum

Competitive salary and bonus scheme. Company pension scheme. Life Assurance. Professional Subscriptions paid for. 24 days holiday (rising to 28) plus Bank Holidays. 2 fully paid volunteering days per year. Health benefits such as...

Service Desk Analyst

Gold Group Ltd

Hampshire, England

Collaborating closely with team members to carry out all day to day activities. Ensure that incidents and problems are identified, triaged, and responded to efficiently and within require timescales. Ensuring that calls are correc...

Service Lead - Complaints and Tenant Involvement

Torus62 Limited

Merseyside, England

Lead, manage, and inspire team members to deliver high-quality services. Drive effective engagement and complaint handling, including managing enquiries from MPs and councillors. Ensure continuous improvement aligned with regulato...

Service Desk Analyst

Senitor Associates

Cheshire, England

Salary negotiable

2-4 years of experience in a Service Desk / Support role. Extensive experience with Office 365 and creating new users. Experience with Azure and enrolling InTune users. Experience setting up OS into new hardware. Excellent communi...

Customer Service Desk Manager

Spy Alarms

Kent, England

£33,000 - £35,000 per annum

Delivery of excellent Customer Service. Ensure effective scheduling of engineers in the field. Take ownership of escalated complaints. Improve customer loyalty and retention whilst ensuring all processes are followed correctly and...

Service Desk Administrator

Office Angels

Essex, England

£23,000 to £25,000

Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Receiving and recor...

IT Senior Service Desk Analyst

Bdo

Liverpool, Merseyside

Provide ownership to expedite and resolve escalations. Champion several Digital products and technology areas, becoming the subject Matter Expert in those areas. Support on-boarding of new starters as their recognised buddy. Att...

Service Lead, Children's Early Intervention Service, CAMHS

Bso Recruitment & Selection Services

Northern HSC Trust Area - To be confirmed

£48,526 - £54,619 per annum.

The post holder will have day to day operational responsibility for the planning, coordination, delivery and monitoring of services within the Childrens Health, Development and Emotional Health and Well-being Sub-division. This w...