Service Desk Lead jobs

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SPECIALIST SERVICE LEAD

The service will provide assessments, discharge planning support and 12 weeks post transition support to settle people into their new accommodation.Key responsibilitiesManaging day to day operations of the CTSS teamDirect Line Man...

CompanyVacancy Filler
AddressGateshead, Tyne and Wear
CategoryIT
Salary£52,743.00 to £59,549.00 per year
Job typeFull time
Date Posted 2 months ago See detail

Specialist Service Lead

Vacancy Filler

Gateshead, Tyne and Wear

£52,743.00 to £59,549.00 per year

The service will provide assessments, discharge planning support and 12 weeks post transition support to settle people into their new accommodation.Key responsibilitiesManaging day to day operations of the CTSS teamDirect Line Man...

Service Desk Technician

Mortgage Advice Bureau

Derbyshire, England

Be the point of contact for any queries within the system, both internally and across our network, resolving tasks effectively and efficiently. Diagnoses and provide support for our IT hardware and software, for new and existing u...

Service Lead

Nacro

Kent, England

£35,235 per year

Service LeadSalary -35,235 per annumJob Type - Permanent/Full-TimeHours - 40 hours (including 5 hours paid lunch breaks)Location - KentWe believe that a career is not just about earning a living; it's about leadership, having...

Service Lead

Nacro

Preston, East Lothian

35235.00 - 35235.00 GBP Annual

SERVICE LEAD Community Accommodation Service Tier 2Salary - GBP35,235 per annumJob Type - Permanent/Full-TimeHours 40 hours (including 5 hours paid lunch breaks)Location Homebased with travel to Preston, Burnley and LancashireWe b...

Service Lead

Nacro

PR1

£35,235 per year

Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward!Who are we lo...

Service Desk Engineer

Tate

Milton Keynes, Buckinghamshire

30000.00 - 33000.00 GBP Annual

Monitor, Categorise, set priority of incoming tickets (incident, problem, request). Manage your daily schedule by working through service dashboards and prioritising tickets. Performing initial triage and actioning initial actions...

2nd Line Service Desk Engineer - Hybrid

Vertex-It-Solutions

London, England

34000.00 - 38000.00 GBP Annual

Diagnose and resolve 2nd Line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients' systems) within target resolution times. Provide face-to-face t...

Service Lead

Archer Resourcing Ltd

Yorkshire and Humberside

£24.70 per hour

Leading and delivering services which comply with the regulatory framework. Meeting service quality standards and ensuring the team are adhering to all operational and policy standards. Ensuring all service user support and safety...

IT Service Desk Engineer - Bournemouth On-site Up to £35,000

Bond Williams

Dorset, England

2 years'+ experience of providing IT Support. Experience of resolving escalated technical tickets. Excellent Microsoft Office skills. Proven consistent customer service skills. Ability to communicate confidently at all levels both...

Global IT Service Desk Team Leader

Lts Resourcing Ltd

Tyne And Wear

£30,000 - £32,000 per annum

Controlling scheduling and workload through the management of the teams ticketing queue. Acting as a point of escalation whilst leading and providing oversight, technical and operational guidance to the team. Acting as the Major...

German speaking service desk /customer services

Global Technology Solutions Ltd

Cambridgeshire, England

Location - Hampton, PeterboroughPay - 15 per hour, after 3 months goes up to 17.46Contract - 3 months with potential extensionsHours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back i...

Service Desk Analyst - Hybrid Dundee

Newton Blue

Angus, Scotland

£21,000 - £23,000 per annum

You love IT and technology and are a natural problem solver. You might be the go to person forfriends and family assisting with all theirtechnical issues!IT is not just a job for you - it's a passion! Youve probably studied I...

Service Desk Manager - Bournemouth/Hybrid GBP40,000-GBP50,000

Bond Williams Limited

Bournemouth, Dorset

45000.00 GBP Annual

Experienced Service Desk Manager (MSP) opportunity for an established and fast growing MSP based in the heart of Bournemouth offered on a hybrid basis.Working for this Microsoft Cloud based solutions, customer focused business you...

Service Lead

Nacro

Preston, Hertfordshire

£35,235 per year

SERVICE LEAD - Community Accommodation Service - Tier 2Salary - 35,235 per annumJob Type - Permanent/Full-TimeHours - 40 hours (including 5 hours paid lunch breaks)Location - Homebased with travel toPreston, Burnley and Lancashi...

Social, Search, Channel Enablement Services Lead

Pfizer

Tadworth, Surrey

Negotiable

Lead a cross-functional team comprising Service Owners, Delivery Leads, and Technical Services Leads specifically dedicated to social media, paid media, search, SEO, and Channel Enablement Services. Lead the delivery of ex-US paid...

Junior service desk controller

Interaction Recruitment

Hertfordshire, England

£14.00 per hour

To assist the service controller with day-to-day admin tasks, as and when they arise. Assist the service controller to monitor service desk performance metrics, such as ticket resolution time, first call resolution rate, and custo...

2nd Line Service Desk Engineer (Hybrid)

Vertex-It-Solutions

South East

£30,000 - £38,000 per annum

Diagnose and resolve 2nd Line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients systems) within target resolution times. Provide face-to-face t...

Service Lead

Archer Resourcing Ltd

South East

£24.70 per hour

Leading and delivering services which comply with the regulatory framework. Meeting service quality standards and ensuring the team are adhering to all operational and policy standards. Ensuring all service user support and safety...

Service Desk Engineer

In Technology Group Limited

Avon, England

Highly Competitive Annual Salary (30,000+). Hybrid Working. Bonas Structure. Flexi-Working. 25 Days Annual Leave. 10% Pension Contribution. Medical Cover. Sick Pay. Free Parking. Min 1 Years MSP Experience. Cloud Experience (O365...

2nd Line Service Desk Engineer - Hybrid

Vertex-It-Solutions

South East

£34,000 - £38,000 per annum

Diagnose and resolve 2nd Line assigned and escalated support tickets within target resolution times. Diagnose and resolve NOC tickets (from the monitoring of clients systems) within target resolution times. Provide face-to-face t...

1st Line Service Desk Analyst - Hybrid

Vertex-It-Solutions

South East

£24,000 - £28,000 per annum

Act as the first point of contact for our clients IT requests and issues via phone, ticketing system and email. Diagnose and resolve 1st Line assigned tickets within target resolution times. Accurately classify and log tickets, k...

Service Desk Coordinator

Fawkes And Reece

London, England

£28,000 - £29,000 per annum

Receiving client requests for reactive attendance via telephone calls, email or face to face; prioritising in line with agreed SLAs, selecting the correct engineering or sub-contractor resource and scheduling attendance. Raising a...

Customer Services – Leading Coffee Provider – Working From Home

Ocean Communications

Sunderland, Tyne and Wear

£12.00 per hour

For this role, you will need:Laptop or PC (No Macs allowed) with at least 4GB of Ram, An i5 or i7 processor, Windows 10 or 11 with 2 screens.-Wired connection to broadband (Fibre broadband at least 10 Mbps download and 3 Mbps uplo...

Live chat Service Desk analyst

The Portfolio Group

Lancashire, England

£22,500 per annum

Provide response to all Chat & Email support queries to the Service Desk. Troubleshoot technical queries to identify the type of query raised and provide first time resolution to basic questions and training needs. Gather informat...

Guest Services Lead

Mitie

LS1 5AT

Guest Services LeadHourly Rate: 13.50Hours: 40hrs per week, following a 4-week rotationEarliest start time 08:30, Latest finish time 20:30. Working 8.5-hour shifts, including some weekends.Responsible for overseeing and managing...

IT Service Desk Analyst

In Technology Group Limited

Midlothian, Scotland

Supporting the Service Desk team in a 1st/2nd Line Capacity. Hands-on technical support. Supporting company-wide projects. Active Directory. Windows Server. Office 365. iOS Devices. VOIP. Two Factor Authentication. 26 Days paid an...

IS Service Desk Support Engineer

Mcs Group

Belfast, County Antrim

Negotiable

MCS Group is current working with a large manufacturing company that operates across NI & UK Markets. They've recently been adding to their Service Desk team to bolster and support their ever-growing business and this IS Service S...

Service Desk Engineer

Vanrath It

Belfast, County Antrim

Negotiable

Responding to Service Desk tickets via phone, email and in-person. Providing 2nd line IT support to end users. Hardware maintenance. Contribute to improving IT & other business processes. Troubleshooting & resolving IT problems fo...

Service Desk Analyst - 1st Line Support

Leidos

Bristol, Bristol

Provide first line customer support in response to incidents and service requests. This support includes technical assistance for issues related to computer systems, software and hardware for company-supported and military specifi...

Service Lead - London Central

Service Care Solutions

London, England

Up to £25 per hour per hour

Demonstrating extensive knowledge of support planning and safeguarding, with experience working with vulnerable adults with complex needs. Prioritizing tasks effectively to ensure team support, service user needs, and contractual...