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Service Desk Lead jobs

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2ND LINE SERVICE DESK TECHNICIAN

Solid experience of 1st and 2nd Line IT Technical Support. Outstanding communication and customer service skills. Ability to work independently within sometimes a high pressurised environment handling multiple tickets. Enjoys work...

CompanyBetter Days Recruitment Ltd
AddressBrighton, Cornwall
CategoryCustomer Service
Salary£28,000 - £33,000/annum Good company benefits
Job typePermanent
Date Posted 4 weeks ago See detail

2nd Line Service Desk Technician

Better Days Recruitment Ltd

Brighton, Cornwall

£28,000 - £33,000/annum Good company benefits

Solid experience of 1st and 2nd Line IT Technical Support. Outstanding communication and customer service skills. Ability to work independently within sometimes a high pressurised environment handling multiple tickets. Enjoys work...

4 weeks ago seen See more...

Senior Service desk engineer

Interaction Recruitment

Hertfordshire, England

£40,000 - £50,000 per annum

A bachelors degree in computer science, Information Technology, or equivalent work experience. Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cl...

4 weeks ago seen See more...

Service Desk Administrator

Proav Ltd

Surrey, England

Single point of contact to meet the communication needs of key international customers. Management and ownership of cases throughout their lifecycle and through to completion. Case diagnosis and first line qualification of issues...

4 weeks ago seen See more...

IT Service Lead - On-site

Mha

Lancashire, England

Salary negotiable

Focusing on your aligned region, offices, and customers to gain a deep understanding of their ways of working and ensuring that IT services deliver an exceptional experience. The primary focus is to continuously improve services t...

4 weeks ago seen See more...

Service Lead (Systemic and Workforce) - Children’s Services

Lb Richmond Upon Thames & Lb Wandsworth

London, England

£66,318 - £80,874 per annum

Leading the training and delivery of systemic ideas and practices across childrens servicesWorking directly with children and families. Ensuring effective performance management of the service. The supervision of Family and Syste...

4 weeks ago seen See more...

Lead Service Engineer / Service Manager Fire Safety Systems

Rise Technical Recruitment Limited

Lancashire, England

£55,000 per annum

Managerial responsibilities, expanding your division. Hands-on aftersales engineering, technical lead on service & PPM projects. You will be the 'go-to' point of contact for the company's top-end client base. Lead Service Engineer...

3 weeks ago seen See more...

IT Service Desk Analyst - Swindon - Hybrid

Reed

Wiltshire, England

£25,000 - £27,000 per annum, inc benefits

Working with a ticket system, logging IT incidents and service requests. Managing calls to the agreed quality standard, including answering the call with standard greeting, correct triage of call, explaining next steps if necessar...

a month ago seen See more...

Customer Service Lead

Sanderson Recruitment Plc

Peterborough, Cambridgeshire

35000.00 - 44000.00 GBP Annual

Planning and managing resources to ensure that service levels are maintained to agreed standards. Working with the management team to develop, maintain and improve the Customer Service experience. Developing and implementing measu...

a month ago seen See more...

Housing Service Lead

Service Care Solutions Ltd

Chelmsford, Essex

Up to £24 per hour

Leading the support planning and safeguarding processes. Working with vulnerable adults with complex needs (e.g., substance misuse, physical health issues, mental health challenges, seeking employment and housing support). Providi...

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Service Desk Analyst

Pontoon

Cheshire, England

£200.00 - £250.00 per day

This is core to who they are as a company and how they drive responsible growth.My client is seeking to hire a Service Desk Analyst to join their Global Service Desk in Chester on an initial contract of 12 months with the possibil...

a month ago seen See more...

Service Desk Analyst

Hays Specialist Recruitment Limited

Lanarkshire

£170.00 - £180.00 per day

Your new companyA reputable private sector organisation based just outside of Glasgow City Centre. As part of your day to day tasks you will work as a team to clear ticket queues and service customer requests both online and over...

a month ago seen See more...

Customer Service Lead

Unitrunk

West Lothian, Scotland

£31,000 - £33,000 per annum

Customer Service Lead Location: Livingston, EH54 8ASSalary: 31 - 33K per annum, DOE + BenefitsContract: Permanent, Full timeHours of Work: Monday to Thursday 08.00 to 17.00 Friday 08.00 to 13.00 Customer Service Lead - Benefits:...

a month ago seen See more...

Service Desk Team Leader

Akkodis

North East

£30,000 - £32,000 per annum

Lead and mentor a team of Service Desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the Service Desk, including ticket prioritization...

a month ago seen See more...

Service Desk Admin - 014746

Pontoon

Avon, England

£16.00 - £17.00 per hour

Service Desk AdminDuration - 6 MonthsLocation - Bristol / Remote Summary My high-profile utilities client is looking for a Service Desk Admin to join their team Based at their Bristol offices (2 days a week on site) on an initial...

a month ago seen See more...

Service Desk Analyst

Concept Resourcing

North Yorkshire, England

£24,000 - £26,000 per annum

Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. IT background with experience in technical support. Excellent communication...

a month ago seen See more...

Service Desk Manager

In Technology Group Limited

Cheshire, England

Company van provided. Fuel card / mileage covered. Free parking on site. 28 days annual leave. Collaborative team environment. MCP Qualified or equivalent MS Certs (desired). Previous experience working within a small to medium en...

a month ago seen See more...

IT Service Desk Analyst

Blues Point Ltd

Leicestershire, England

£24,000 - £27,000 per annum

They will be focused on making sure that customers have a great experience of using technology and feel empowered to get the most from the systems they work with daily. About you You will need to have some experience working in a...

a month ago seen See more...

Service Desk Manager

Pure Resourcing Solutions

Suffolk, England

£45,000 - £50,000 per annum

Job: Service Desk Manager - IT Support - ITILLocation: IpswichSalary: 45,000 - 50,000I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans.This market...

a month ago seen See more...

Service Desk Analyst - Fully Remote!

Ryder Reid Legal

London, England

Job Reference: JO0000005255. Date Posted: 15 April 2024. Recruiter: Ryder Reid Legal. Location: London. Salary: On Application. Sector: Other Legal. Job Type: Permanent. Work Hours: Full Time. Provide solutions to customer problem...

a month ago seen See more...

Service Desk Technician

Bell Integration

Remote

Pay information not provided

Utilise customer provided tools to handle multi-channel contacts from end users (phone, email, chat), document troubleshooting, resolve the issue or escalate to second line teams within the required timescales to achieve SLA targe...

a month ago seen See more...

Tesco Colleague - Customer Service Desk - Stornoway

Tesco

Isle of Lewis

From £11.02 an hour

Being a colleague in one of our stores means that you will help to serve our shoppers better every day. Youll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you ar...

a month ago seen See more...

IT Service Desk Support

Historic Environment Scotland

City of Edinburgh, Scotland

£27,149 - £30,221 a year

Joining the IT Servicedesk, you will be the first point of contact for all colleagues across the business to access services provided by the IT Team. You will also be part of the team that is the mechanism to drive quality of serv...

a month ago seen See more...

Service Desk Analyst

Nhs Scotland

City of Edinburgh, Scotland

£27,598 - £30,019 a year

SCOTTISH AMBULANCE SERVICEICT Servicedesk AnalystNationalThe ICT Department are looking to recruit 4 x Servicedesk Analysts (2 x Fulltime, 2 x Part time) to contribute to the running of day-to-day operations of the ICT Servicedesk...

a month ago seen See more...

Service Desk Administrator

Dynamic Resourcing

Slough, Berkshire

£12/hour

Receiving orders and responding to queries and requests via chat, email, or phone with Client and Contractors. Raise Orders and book with contractors. Organise attendance with sites/clients. Liaise with contractors/clients whilst...

a month ago seen See more...

First Line Service Desk Specialist

Chapman Tate Associates

London, England

£35,000 - £40,000/annum

Ensure that all customers receive an industry leading customer experience with each contact and any issues or complaints are escalated appropriately. Close all Incidents and Requests with agreement from the customer. Monitor the s...

a month ago seen See more...

Temporary Service Desk Analyst

Aqa

Manchester, Greater Manchester

£14.28/hour

Temporary Service Desk Analyst Contract Dates: ASAP - August 2024Salary: 14.28 per hourHours: 35 hours per week, 9am-5pm with some flexibility needed, occasional weekend work may be requiredLocation: Do you have Helpdesk or Servi...

a month ago seen See more...

IT Service Desk Analyst

Alexander Steele

LS9, Leeds ICD, City and Borough of Leeds

£24,000 - £26,000/annum

To provide Service Desk services in the form of first line support. Working alongside other Service Desk staff to ensure Desk coverage is maintained at the Head Office. Delivers triage services to effectively prioritise business i...

a month ago seen See more...

Service Desk Analyst

Deerfoot It Resources Limited

London, England

£35,000/annum

Deal with customer enquiries and requests. Provide support for all desktop-used technologies. Maintain incident records using the Help Desk system, assign tickets and escalate to other technical teams. Assist with the set-up and i...

a month ago seen See more...

Service Desk Administrator

Office Angels

Essex, England

£23,000 - £25,000 per annum

Duties Logging and managing all quote acceptances and uplift approvals, job costing, and ordering parts as required verifying any site survey, and contract documentation for appropriate definition and accuracy. Receiving and r...

a month ago seen See more...

Service Desk Representative

Premier Work Support

South East

£13.15 per hour

28 days accrued annual leave per annum (inclusive of statutory holidays PAYE only). Online payslips. Excellent pay rates. Work wear and uniform. On-going assignments. Pension scheme....

a month ago seen See more...

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What companies are hiring for Service Desk Lead jobs?

The top companies hiring now for Service Desk Lead jobs are Crimson Ltd, Daisy Corporate Services, Driver and Vehicle Licensing Agency, Lockheed Martin Corporation, Marketplace Technical,

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