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CUSTOMER SERVICE TEAM LEADER

Driving performance by managing adherence to Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and quality assurance. Supporting ESC Management in required objectives in agreed timescales. Monitoring performance m...

CompanyBae Systems
AddressPreston, East Lothian
CategoryCustomer Service
SalaryNegotiable
Job typeFull Time, None, Permanent
Date Posted 4 weeks ago See detail

Customer Service Team Leader

Bae Systems

Preston, East Lothian

Negotiable

Driving performance by managing adherence to Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and quality assurance. Supporting ESC Management in required objectives in agreed timescales. Monitoring performance m...

Rent and Service Charge Team Leader

James Andrew Recruitment Solutions

West Midlands, England

£37,000 - £42,000 per annum

Working with budget holders to calculate variable Service Charge in line with statutory deductions. Managing the team and the services they provide, ensuring continuous development of the service. Managing the Electronic Service C...

Delivery Service Team Leader

Addition

Hertfordshire, England

£45,000 - £55,000 per annum

Type - Permanent. Location - Watford. Salary - 45k - 55k. Industry - FMCG. Recognise, suggest, and establish methods and protocols within the deployment delivery framework to boost efficiency and improve results' quality. Offer...

Customer Service Coordinator - Mat Cover. Global Leader

Recruitmentrevolution.com

Mid Glamorgan

Competitive salary

Ready to work with a Global Leader that understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? Role Info: Customer Service Coordinator - Matern...

Service Team Leader

Alma Personnel

Wellingborough, Northamptonshire

£35,000 - £40,000 Annual

Monitoring performance of all third party contractors, identifying and addressing issues relating to their support levels and ensuring application of required corrective actions. Hold regular team meetings to communicate performan...

Professional Services Team Leader

Focus Resourcing

Oxfordshire, England

£40,000 - £55,000 per annum

Leading and developing a team of people to deliver exceptional Professional Services through effective operational service management. Establish an energetic and customer-centric culture of continuous improvement within the Projec...

Customer Service Team Leader

Jobwise Ltd

Cheshire, England

£31,418 Annual

Managing coaching and developing a team of 6 Customer Service professional. Ensuring the team meet KPIs and SLAs whilst delivering unrivalled Customer Service and experience. Taking ownership of service performance and action to r...

Customer Service Team Leader

Service Care Solutions - Social Work

Gloucester, Gloucestershire

£23 Hourly

Monitor and manage demand, ensuring appropriate allocation of resources to meet the needs of the business. Ensure that the service is compliant with relevant standards, legislation, quality assurance frameworks, taking a proactive...

Service Team Leader

Alma Personnel

Northamptonshire, England

£35,000 - £40,000 per annum

Monitoring performance of all third party contractors, identifying and addressing issues relating to their support levels and ensuring application of required corrective actions. Hold regular team meetings to communicate performan...

Customer Service Team Leader

Smart 10 Ltd

Hertfordshire, England

£32,000 - £34,000 per annum

Job Title: Customer Service Team Leader Salary: 32,000 - 34,000 pa Location: Borehamwood Contract: Permanent, Full Time Hours: 40 hours per week, shift patterns including weekend work COMPANY An exciting opportunity to w...

Child Maintenance Service - I.T. & Security Team Leader

Government Recruitment Service

Plymouth, Devon

£40,201 to £43,347 per year

Supporting Operations in managing IT disruptions. Managing and promoting communications between Digital and the business to support resolving incidents as early as possible. Identifying trends in system disruptions and support Dig...

Financial Services Team Leader

Tirebuck Recruitment

West Midlands, England

£35,000 - £40,000 per annum

Provide technical and administrative support as required to all departments, including the management team, supporting the practice to ensure end to end processes are adhered to. Provide client/adviser support in relation to exist...

Child Maintenance Service - Case Query Support Senior Leader

Government Recruitment Service

Plymouth, Devon

£40,201 to £43,347 per year

Providing effective national leadership for geographically dispersed CQS teams. Effective leadership, management, motivation and development of their teams, providing a clear focus on priorities and empowering their people to succ...

Child Maintenance Service - Case Query Support Senior Leader

Government Recruitment Service

Leicester, Leicestershire

£40,201 to £43,347 per year

Providing effective national leadership for geographically dispersed CQS teams. Effective leadership, management, motivation and development of their teams, providing a clear focus on priorities and empowering their people to succ...

Child Maintenance Service - Case Query Support Senior Leader

Government Recruitment Service

Newcastle-upon-Tyne

£40,201 to £43,347 per year

Providing effective national leadership for geographically dispersed CQS teams. Effective leadership, management, motivation and development of their teams, providing a clear focus on priorities and empowering their people to succ...

Child Maintenance Service - Case Query Support Senior Leader

Government Recruitment Service

Hastings, Somerset

£40,201 to £43,347 per year

Providing effective national leadership for geographically dispersed CQS teams. Effective leadership, management, motivation and development of their teams, providing a clear focus on priorities and empowering their people to succ...

Child Maintenance Service - Case Query Support Senior Leader

Government Recruitment Service

Birkenhead, Merseyside

£40,201 to £43,347 per year

Providing effective national leadership for geographically dispersed CQS teams. Effective leadership, management, motivation and development of their teams, providing a clear focus on priorities and empowering their people to succ...

Child Maintenance Service - Case Query Support Senior Leader

Government Recruitment Service

Falkirk, Scotland

£40,201 to £43,347 per year

Providing effective national leadership for geographically dispersed CQS teams. Effective leadership, management, motivation and development of their teams, providing a clear focus on priorities and empowering their people to succ...

Child Maintenance Service - Case Query Support Senior Leader

Government Recruitment Service

Dudley, Tyne and Wear

£40,201 to £43,347 per year

Providing effective national leadership for geographically dispersed CQS teams. Effective leadership, management, motivation and development of their teams, providing a clear focus on priorities and empowering their people to succ...

Service Charge Team Leader

James Andrews Recruitment Solutions

West Midlands, England

Negotiable dependent on experience

Working with budget holders to calculate variable Service Charge in line with statutory deductions. Managing the team and the services they provide, ensuring continuous development of the service. Managing the Electronic Service C...

Service Charge Team Leader

Service Care Solutions

Birmingham, West Midlands

£36,905 to £41,999.00 per year

Extensive experience in a Service Charge role. Team management experience. Knowledge of Housing Associations - experience desirable. Previous experience of a computerised accounting system. Previous experience of working with comp...

Service Charge Team Leader

Castlefield Recruitment

Lancashire, England

£40,000 - £42,000 per annum

Assessing costs from services provided to customers. Assisting the team in budget monitoring costs at cost centre level. Leading the team in recovering costs and calculating annual Service Charge bills. Maintaining the service cha...

Service Desk Team Leader

Lima Networks Ltd

Manchester, Greater Manchester

45000.00 - 50000.00 GBP Annual

Provide direct line management to 1st & 2nd Line Engineers within the Managed Services Department. Create and support team development opportunities across the technical support area, ensuring the ability to grow and scale the fun...

Service Charge Team Leader

Service Care Solutions - Housing

West Midlands, England

£36,905 - £41,999 per annum

Extensive experience in a Service Charge role. Team management experience. Knowledge of Housing Associations - experience desirable. Previous experience of a computerised accounting system. Previous experience of working with comp...

Service Charge Team Leader

Niyaa People

West Midlands, England

£36,905 - £41,999 per annum

Assessing costs from services provided to customers. Assisting the team in budget monitoring costs at cost centre level. Leading the team in recovering costs and calculating annual Service Charge bills. Maintaining the service cha...

Customer Service Team Leader

Akzonobel

Slough, Powys

£27.8K - £35.2K a year

Support, coach & motivate team members to ensure that all customer contact reflects our brands & exceeds client expectations. Collaborate with colleagues to build & continuously improve procedures for optimum efficiencies & consis...

ASC Customer Service Team Leader

4Recruitment Services

Gloucestershire, England

£18 Hourly

Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.) of the staff reporting...

People Services Team Leader

Uwe, Bristol

Bristol, England

£32,982 to £37,099 per annum (pro-rata for part time hours)

This post is based at our lively Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed. In addition to progressive pay rates, we...

Supporter Services Team Leader

Shelter

Sheffield- Hybrid

£37,181.68 per annum

We prioritise diversity and have an inclusive and open mindset. We work together to achieve our shared purpose....

Customer Service Supervisor / Team Leader

Source4 Personnel Solutions

Reading, Berkshire

£25,000 - £30,000 Annual

Providing help and advice to customers. Responsible for all inbound communication. Sales order processing. Investigating and solving customer queries. keeping CRM system up to date. Answering and directing sales calls. Team Leader...