Account Manager

Do you have Customer Service Coordinator experience and are you seeking a new job in Warrington? Jonathan Lee Recruitment is helping a collaborative company recruit a Customer Service Coordinator. The role comes with an umbrella contract rate of £21.65/hr (inside IR35).

As a Customer Service Coordinator, you will provide our customers with a superior experience, receiving parts and services wherever they are in the world and whenever they need them, using easy-to-access and convenient solutions and processes. This is a varied, fast-paced role within an OEM team, which would suit someone with a strong administrative background and experience within customer operations, confident with speaking to stakeholders.

In your first few weeks in this Customer Service Coordinator role, you can expect to:

• Log incoming customer enquiries and respond in a timely manner
• Use multiple reports for identifying potential problems
• Interpret the voice of the customer
• General administration duties within the customer ops team
• Regular contact points with the customer, both on the phone and through teams

To apply for this Customer Service Coordinator role, your soft skills, expertise and experience should include:

• Administrative background with experience within customer operations
• Account management experience
• Ability to build and maintain strong relationships with customers
• Strong Microsoft knowledge (Word, Excel, PowerPoint)
• Proven ability to maintain react and think quickly to fast-moving fluid situations
• Demonstrate meticulous levels of attention to detail
• Enthusiastic approach with willingness to learn
• SAP and Salesforce experience

Please reach out to our team today to apply and register your interest for this contract Customer Service Coordinator position in Warrington. They'd be thrilled to hear from you. We'd love to help you get your next role and enable you to fulfil your professional ambitions.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included