Admin Assistant

Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit an Admin Assistant for a 12 week contract a rate between £13.02 - £14.06/hour PAYE.Responsibilities:- Using a variety of Microsoft 365 packages (e.g. Outlook; Word; Powerpoint; SharePoint; Teams; Excel; MS Forms) - Responding to emails from internal and external customers in a timely manner - Answering calls from internal and external customers using Microsoft Teams - Working collaboratively and effectively within a shared team mailbox - Arranging meetings, organising agendas and papers - Note taking for meetings. - Diary management - Mailbox management - responding to queries. - Experience of administering virtual events Essential Skills:- Proven track record working within frontline customer service, ideally within an office support services environment. - Experience of working flexibly and collaboratively within in a small yet busy team - Experience of working within a busy multi-disciplinary environment with the ability to work with minimal supervision and to meet deadlines. - Experience of working effectively in often rapidly changing situations - Experience of communicating and influencing across own team, and the wider organisation - Flexible approach to learning and problem solving. - Experience of planning, organising and prioritising own workloads - Commitment to personal and professional development - Highly developed customer service skills, with a helpful, flexible attitude - Ability to deal with a range of problems and people with honesty and integrity, showing interest in your work and seeking and valuing the contributions of others. - Proven expertise in using Microsoft 365, in particular Teams, Outlook, and Excel - Physical aspects are required for this role e.g. room set ups, catering services, and clearing rooms. - Ability to communicate effectively with a wide variety of people, internally and externally, both verbally and in written form - Strong understanding and appreciation of the need for discretion and confidentiality in the workplace - Fast and accurate keyboard skills - Ability to travel and work at our Glasgow office location, as operationally required. - Values driven approach to practice, aligned with core NHS & NES values Desirable Skills:- HNC in business administration or - SCQF Level 7 equivalence via Professional Development Awards; Higher Education Certificates; Modern Apprenticeships; and SVQs - Experience working within an Events and/or Facilities administration environment. - Experience of working within Health and/or Social Care - Experience of working closely with Digital/Technology teams Experience administering complex travel and accommodation requirements, online and via the phone. - Ability to work safely and securely, with an understanding of routine health and safety, security requirements in line with legislation and an organisation's policies/procedures. - Expertise in using the online booking system Booker and/or similar online booking systems. - Working knowledge of online service desks such as Jira Knowledge and experience of implementing and ensuring compliance with company policies & procedures - Expertise in using online travel booking platforms. - Coaching and/or mentoring of team members. - Understanding of the application of GDPR to the storage and use of personal information and data privacyIf you would like to hear more about this opportunity, please get in touch.