Administration Assistant

NRL are currently recruiting for an Administration Assistant for one of our large clients work based in London. 
This is a full time contract working until the end of October 2024 - This role is a soon as possible start. 
Key Tasks

1. Collaborative working with the scheduling team to ensure the draft training delivery schedule supports effective delegate enrolment while taking account of client specific limitations.
2. To enrol delegates to scheduled classroom based sessions within specified time frames as agreed with the client, monitoring performance, identifying and addressing areas of need of attention.
3. To enrol delegates to identified CBT packages within specified time frames as agreed with the Design team to support the CBT package Go-Live timetable.
4. To actively engage the scheduling team where enrolment difficulties are encountered, identifying instances where the reschedule to an alternate date, targeting a different watch or changing of venue, will better support optimal delegate enrolment.
5. To address any queries raised by the LFB training support team relating to delegate enrolment and notifications.
6. To work collaboratively with the LFB training support teams where difficulties are encountered owing to delegate eligibility, possible enrolment rule constraints, proposing possible solutions.
7. To set-up new LMS accounts for delegates and internal Babcock staff, addressing any queries.
8. Continuous review of the enrolment processes to identify efficiencies and areas of process improvement, offering innovative solutions.
9. To provide administrative support and performance management reports where necessary.

 
Person Specification

• Creative, proactive in approach and solution driven.
• Adaptable when dealing with challenges, open to change.
• Able to work under pressure and independently.
• Efficiency driven.
• Process driver, problem solver and able to identify and implement changes.
• Good task management and organisational skills.
• Commercial awareness.
• Good understanding of customer relationship management and appropriate conduct.

 
 
 
 
 
The NRL Group connect global engineering companies with the right people to bring their projects to life. Supporting contracting companies with their energy transition plans and working with our clients to build a cleaner, greener future.
 
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