Administration Assistant

Administration Assistant - 12-month FTC

Exeter - Office based

£23,000

Benefits - 27 days holiday + Birthday, Bonus, Pension (up to 10% employer contribution), Free Health Insurance, Income Protection, Life Cover + more

Why Join this Employer

Ready to be part of a dynamic team in a friendly, professional environment? Baker Snell Recruitment is collaborating with a growing, award-winning Exeter-based employer seeking an enthusiastic Administration Assistant to support their Client Support department. If you're organised, detail-oriented, and thrive in delivering excellent customer service, this role is for you!

What You'll Do

• Manage documentation efficiently, including post, expenses, and customer records.
• Ensure timely issuance of letters, meeting service level agreements.
• Provide reception cover when needed, ensuring a warm and professional welcome.
• Process amendments to customers' details accurately and promptly.
• Collaborate with the Client Support team to meet customer expectations.
• Contribute to process improvements and regulatory training initiatives.

Why You're Perfect for This Role

• Previous office environment experience with a track record of meeting SLAs.
• Proficient in Microsoft packages with basic computer skills.
• Demonstrated commitment to delivering exceptional customer service.
• Exceptional organization, time management, and prioritization skills.
• Attention to detail and accuracy are second nature to you.
• Effective written and oral communication skills.
• You thrive in a busy environment and can manage interruptions effectively.
• A team player with a positive attitude and willingness to collaborate.
• Flexible and adaptable, ready to embrace change.
• You take ownership of your actions and decisions, empowered to excel in your role.

More Reasons to Apply

Our client values employee welfare and offers a comprehensive benefits package to support both financial and health well-being, including:

• Generous employer contributions to the company pension scheme.
• Free health insurance, income protection, and life cover.
• Enhanced maternity/paternity payments.
• Employee Assistance Programme.
• Cycle to work scheme.
• 27 days of holiday, plus additional perks like a paid birthday day off and paid volunteering days.
• Shopping discounts through Perkbox and Benefit Hub.
• Other benefits such as free flu vouchers, eye tests, probate helpline, and bereavement counselling.

Ready to embark on an exciting journey with them? If you're looking for a role with opportunities to grow, develop, and make a difference to internal and external stakeholders, apply now! Don't miss out on this chance to be part a vibrant team!