ABOUT YOU
You must possess a genuine desire to help the community, be empathetic and attentive to our customer’s needs. Ideally you would have some experience in a customer facing role and a good general standard of education, but we believe that with the right core values and training that you could thrive in this role !
THE ROLE
As an Administrative Assistant, you will be responsible for handling and processing incoming confidential data, you will be updating and managing customer data and records. Meeting targets on quality and efficiency, whilst delivering a high standard of customer service.
Job Title: Administrative Assistant
Hours: 35 hours
Shift pattern: 2 week pattern ( see below)
Salary: £11.54 per hour starting rate with the opportunity to increase with KPI's up to 6%
Location: Hybrid- Bowthorpe, Norwich, UK
Start Date : ASAP
Perks
- 23 days holiday rising to 25 days annual + bank holidays
- We offer you discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme
- Family and friends’ discounts on our services & products
- Pension Scheme, up to 4% Company matched
- Life assurance 2x annual salary
- Free on-site parking
READY TO APPLY
If you are interested in this role please follow the instructions. There are two parts to the application process
- Apply.
- You will receive an email confirmation for your application with the link for Test gorilla to complete some online assessments.
You need to be able to commit to 3 weeks of Full Time Training, Monday - Friday 09:30 - 17:30
Shift pattern: 2 week rotation
Week 1:
Monday - 13.30 - 22.00
Tuesday - 13.30 - 22.00
Wednesday - 13.30 - 22.00
Thursday - OFF
Friday - 13.30 - 22.00
Saturday - 17.00 - 22.00
Sunday - OFF
Week 2:
Monday - 11.30 - 20.00
Tuesday - OFF
Wednesday - 11.30 - 20.00
Thursday - 11.30 - 20.00
Friday - 13.00 - 22.00
Saturday - OFF
Sunday - 09.00 - 14.00
OTHER INFORMATION
This is an exciting time at Careline365 part of the Appello group - we are a company on the move and now is a perfect time to join our team. You’ll gain exceptional career opportunities and will be part of a company that is continuing to expand.
We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.
If you require assistance to participate in the recruitment process, for example due to disability, please contact the careers team on 01425 626337.