Administrative Assistant/Receptionist

Your new company
Hays is working with a reputable further education organisation who are looking for a temporary Administrative Assistant/Receptionist to provide a comprehensive reception and administrative support.
Your new role

• Provide an efficient reception service and/or receive and respond to routine enquiries from/to customers/visitors (email/telephone/face-to-face), escalating requests as appropriate.
• Reproduce letters/documents/presentations typically using standard formats or templates.
• Carry out record keeping, filing, photocopying and data entry to ensure accurate records are maintained.
• Run automated or routine reports to support established information requirements
• Interrogate relevant databases to produce management information as required
• Check information/figures against source data and report any anomalies
• Enter data onto existing databases and/or spreadsheets.
• Provide administrative support to contribute to the smooth operation of Programme, Placement and International activities (e.g. mail shots, event/conference registrations)
• Assist with the organisation of internal or external meetings/events/conferences through booking meeting rooms and processing catering requests and collating information or materials.
• Prioritise allocated tasks within daily routine to ensure work is completed to time and appropriate standard.
• Follow established ordering procedures to ensure adequate supplies/resources (e.g. stationery) are available (within pre-determined limits) to meet work requirements.
• Processing forms and documentation following set procedures (e.g. invoices).
• Co-operate with other colleagues in the team, as directed, to contribute to the achievement of work objectives.
• To work flexibly, providing administrative support to other departments if required.

What you'll need to succeed

• 2 years of experience within a busy office environment
• Excellent communication skills, with the ability to handle routine enquiries efficiently via email, telephone, or face-to-face and escalate requests when necessary.
• Familiarity with standard office software to reproduce documents, presentations, and manage data entry, including Microsoft Office
• Organisational skills, capable of record keeping, filing, photocopying, and maintaining accurate records.
• Attention to detail and accuracy, able to report any discrepancies.
• Experience with entering data into databases and spreadsheets.
• Experience in assisting in organising meetings/events/conferences, including booking rooms and processing catering requests.
• Time management and can prioritise tasks to ensure work is completed on time and to the required standard.
• Ability to work cooperatively with colleagues to achieve work objectives.

What you'll get in return

• £11.92 per hour
• Temporary ongoing
• Immediate start
• Online timesheets with weekly pay
• Access to retailer discounts
• Access to thousands of learning and development courses

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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