Our client, A Large public sector organisation, based in Belfast City Centre is looking for Admin Officers to join their team.
Duration: 51 weeks
Rate of pay: £12.59 per hour
Start Date: Wednesday 3rd July
Hours: Various Shift Patterns - 8am - 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday.
Location: Great Northern Tower - Belfast
Duties:
• Effective call handling skills to provide excellent customer service through inbound and outbound telephone calls, including negotiating the repayment of debt and loans.
• Good verbal and written communication skills
• Ability to build rapport with colleagues and customers.
• Ability to work within and contribute to a team environment.
• Ability to work accurately within specific deadlines and to achieve relevant targets.
• Basic IT skills / computer literacy with an aptitude for learning new systems.
• Organised with good time management skills.
• Excellent interpersonal skills
• Excellent work ethic with a desire to personally develop.
• Excellent attendance and time keeping
Essential Criteria:
* 5 GCSE’s A-C including Maths & English (We will require proof at time of application)
**Please note that successful applicants will be required to complete an AccessNI check**