Application Support Analyst

Application Support Analyst - City, London- circ £45,000 to £55,000 + Generous Benefits Package
Application Support Analyst required this varied and interesting opportunity:
Our City based client is a cloud-first organisation with its portfolio of third-party products and in-house developed applications all hosted in Azure. The portfolio consists of a range of 3rd party applications including Property Management, Accounting and BI as well as in-house developed systems. Working as part of a small team the Application Support Analyst will provide support for these key applications, this will involve small development activities, business & technical support, system maintenance and administration. This is a hybrid post where you will need to work in the City based office near Liverpool Street, St Paul's, Moorgate, London Wall etc 3 days per week.
Application Support Analyst - Key Duties Include:
* Diagnose, manage and resolve incidents in supported systems, working closely with internal and third-party support partners.
* Identify, manage and resolve underlying problems in systems.
* Support the business areas and be responsible for 2nd and some 3rd line Application Support.
* Testing and deployments of developed solutions.
* Review and implement upgrades and fixes available from system software suppliers
* Work with other members of the wider IS team to deliver changes to systems, including releases, training and user documentation
Application Support Analyst - Key Skills & Experience Required Include:
* Experience supporting a range of commonly used business applications ideally including Finance, Accounting, ERP etc
* Knowledge of MS Azure.
* Knowledge of SQL (ideally T-SQL for SQL Server or PL/SQL for Oracle)
* SharePoint online experience.
* Experience of planning, prioritising and organising own workload ensuring customer needs and expectations are met, administrative tasks are completed punctually and all documentation is updated effectively.
* Working closely with in-house or 3rd party teams to manage the release / deployment of upgrades, patches, fixes etc
* Self-motivated, resourceful and innovative with the ability to work proactively and take delegated tasks through to completion.
* Good interpersonal skills and works well as part of a team.
The Reward:
In return for your expertise our client can offer a salary in the region of £45,000 to £55,000 plus Bonus, Private Medical Insurance, Income Protection Insurance and a Generous Pension Scheme.
For further information, please send your CV to Wayne Hawthorne at Vadis People Services Ltd. Vadis acts in the capacity of both an Employment Agent and Employment Business.