AddressOur mission and objectives
- British International Investment is the UK’s development finance institution, owned by the UK Government. We invest with the aim of solving the biggest global development challenges by investing patient, flexible capital to support private sector growth and innovation.
- We have 75 years of experience successfully supporting the sustainable, long-term growth of businesses in Africa and Asia, and have recently expanded to invest in the Indo-Pacific and Caribbean.
- We invest to achieve impact and a financial return which is then reinvested for more impact. Over the past five years, we have committed £7 billion of new investments, with our net assets growing in value to approximately £8.1 billion. We are now invested in 1,400 businesses which directly employ over 950,000 workers and support many more. Over the next five years, we plan to grow further, and aim to commit around £9 billion of new investments over the period.
- Our current five-year strategy responds to the opportunities and challenges facing developing and emerging economies. To ensure our capital is used in the best way possible to meet these opportunities and challenges, it sets out three clear strategic objectives – to invest in productive, sustainable and inclusive development. These objectives mean an increased focus on climate finance, including investing in green infrastructure; on financing digital transformation; and on driving inclusive outcomes, including through gender and diversity finance.
- We changed our name to British International Investment in 2022, to more accurately reflect our central role in the UK Government’s international financing offer.
- In the last few years, we have expanded our presence in Africa and Asia by opening new offices in Bangladesh, Egypt, Kenya, Nepal, Nigeria, Pakistan, Ghana and Singapore; with further expansion planned.
- We take an entrepreneurial approach to investment. We think innovatively about ways to deploy our capital, attract, and mobilise other investors, and drive transformational impact.
- Deliver impact. We are a team of over 600 and place immense value on diversity within our organisation.
- Read more about us and the strategy at www.bii.co.uk
Team and role overview
BII utilises multiple applications to enable the rest of business to deliver it’s mandate. One of those core systems is eFront, BII’s portfolio book of record and investment management platform.
To support and grow the functionality of this system, an inhouse support team has been created. The scope of this team covers maintenance, through to support and training.
BII is recruiting an Application Support Analyst to join the team to strengthen our support capability, develop reports, perform system enhancements, build out training materials and deliver training to the business.
Purpose
This role reports into the Head of IT Production and is focussed on providing eFront support to the whole organisation. The successful candidate will work alongside an Application Support engineer and 3rd party contractors to provide Application Support, report maintenance, minor system enhancements/configuration changes and training. This role also works closely with other IT disciplines, notably the eFront development team.
Responsibilities
As a Application Support Analyst, you will bring your experience in portfolio management systems to BII and your core responsibilities include:
- Handling escalated issues relating to applications or services through to resolution.
- Deliver training of the eFront application to investment and operations teams.
- Engaging with 3rd party eFront service providers.
- Proactively perform maintenance activities, while deploying and documenting technical solutions.
- Maintain a strong relationship with a range of internal and external stakeholders.
- Work with team members to build and develop new functionality and processes.
The candidate
Background, skills, aptitude
- Must have suitable experience developing, supporting and administrating business applications in the financial services industry, ideally eFront or other portfolio management systems
- Demonstratable ability to liaise with stakeholders at all levels to develop requirements to develop technical solutions
- Suitable experience of MS SQL Server.
- Experience of JavaScript is preferable
- Understanding of Azure principles and practices.
- Strong attention to detail and excellent customer service orientation.
- Certifications are highly regarded.
- Ability to quickly learn, implement, and utilise new technologies.
- Analytical and problem-solving. Combines and organise information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules
- Communications. Excellent oral and written communication skills
- Detail-oriented. Consistently takes a thorough, accurate organised and quality-centred approach
- Organisation and prioritising. Can effectively address projects, requests and competing priorities. Owning deliverables through to implementation
- Self-learning mindset. Desires to learn new skills and is willing to share knowledge within the team
- Provide problem diagnosis and technical assistance
- Candidates should be strongly motivated by BII’s development mission and ideally demonstrate some commitment to development or social goals through previous executive or non-executive activity.
Our cultural values
We look for team members who aspire, as we do, to work at our best and to be:
- Impact-led, commercially rigorous
- Tenacious in the face of challenges
- Collaborative and caring
BII is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or educational background.
Please provide a cover letter with your application
Salary: Competitive
