Company

Axa Funds ManagementSee more

addressAddressLondon, England
CategoryCustomer Service

Job description

At AXA IM our purpose, to act for human progress by investing for what matters, is central to every action we take as a business. As a responsible asset manager, we actively invest for the long-term to help our clients, our people and the world to prosper.

As a future Business Analyst, you will report to our Dimension Support Manager for Front Office & Trading and you will be part of the Technology - Engineering & Simcorp team.

DISCOVER your opportunity

As a Business Analyst you will be primarily responsible for supporting the Simcorp Dimension platform and modules used by all Front office & Trading departments. This role will involve direct interaction with Fund Managers, Traders, and financial analysts across the front and middle office.

Your role and responsibilities will notably include:

1- Daily Follow-up

  • Providing technical and business support on the SimCorp Dimension platform, addressing issues raised by front office users.
  • Undertake daily operational checks, investigating and resolving any problems identified.
  • Answer, evaluate and prioritize incoming telephone, voice mail, e-mail and in-person requests for assistance from users experiencing problems with investment systems and where required, implement relevant steps to prevent re-occurrence.
  • Follow strictly the procedures to send service requests to the editor and to escalate issues.

2- Collaboration

  • Functional requirements gathering from the front, middle and back-office investment management system users.
  • Liaise with Technology squads (Product Owners and Product Managers) to implement long term solutions.
  • Collaborate with third party vendors as required, in accordance with agreed standards and procedures.

3- Customer

  • Build credible, trusted advisor relationships with the business and assist with issues as they arise, logging and tracking them in call logging tools.
  • Communicate with the users on system/module availability / future evolutions using the standard templates.
  • Provide training to clients when processes change, or new functionality becomes available.
  • Implement and operate regular end user activity monitoring for the given application.

4- Process

  • Ensure appropriate change management processes are implemented to benefit users.
  • Study and propose tactical solutions as required.
  • Contribute to business requirements gathering and write user stories.
  • Produce user and functional procedure guides.
  • Ensure compliance with all information security policies and proactively look for advice for new scenario as they arise.

5- Business Knowledge

  • Good finance knowledge of multiple security types, equities, derivatives, fixed income and foreign exchange and an understanding of the full trade lifecycle from initialisation to settlement.
  • Maintain market awareness and propose new solutions/approaches to the business, building on a foundational knowledge of the process and data flows in use.
  • Provide expertise in technical/functional analysis to drive business process change.

6- Assist in the context of projects impacting SimCorp Dimension

  • Analyse existing processes
  • Gather business requirements.
  • Write functional specifications.
  • Contribute to the testing phase for new versions and/or new tools.
  • Participate actively on the yearly upgrade of SimCorp Dimension and on any patch release (qualification, regression tests, etc.)

#LI-JB1


QUALIFICATIONS


SHARE your unique expertise

We Welcome Different Combinations Of Skills And Experiences.

Experience:

  • Degree in Computer Science, Engineering, or a related field.
  • Minimum 5 years’ experience, preferably within the Asset Management industry
  • Experience in the financial industry, ideally in asset management, Equities, Fixed Income
  • Good understanding of regulatory requirements and their practical application
  • Experience with buy side systems such as Simcorp Dimension, Thinkfolio, or other OMS/EMS/Compliance systems
  • Previous experience of work in an Agile environment (Scrum / Kanban)
  • A strong technology background working with service logs, dashboards, and automation tools.
  • Ability to read and write SQL queries is desirable.

Technical skills

  • Ability to research and implement procedures
  • Strong analytical and problem-solving skills to identify and mitigate problems
  • Good understanding of regulatory requirements and their practical application
  • Strong organizational and project management skills
  • Good communication skills, both oral and in writing, with the ability to work across different jurisdictions and with stakeholders across different parts of the firm
  • Good language skills in English. French language skills would be a plus
  • Ability to read and write SQL queries is desirable

Soft skills

  • Good judgment and ability identify issues and escalate them as appropriate
  • Good influencing and relationship building skills
  • Pragmatic and common-sense approach to solving business problems
  • Self-starter with ability to multi-task
  • Ability to work under pressure and to manage and deliver to deadlines
  • Highly driven and motivated with a can –do attitude and with a desire to drive change in the organization
  • Ability to build business relationships
  • Proactive – provides effective solutions
  • Capacity to influence and convince
  • Strong ethical values
  • Ability to navigate complex/ changing environments

We would love to know more about you. Let’s connect! Send us your resume.


ABOUT AXA

The AXA Group is a global leader in insurance and asset management, with 160,000 employees serving 105 million customers in 62 countries.

We protect and advise our clients at every stage of their lives, offering products and services that meet their needs in the areas of insurance, personal protection, savings and asset management.

Our mission: To act for human progress by protecting what matters

Our values: Customer first, Integrity, Courage and One AXA


At AXA IM we are investing with a clear purpose – to make the world a better place. We act for human progress by investing for what matters. Our conviction-led approach enables us to uncover what we believe to be the best global investment opportunities across alternative and core asset classes. We are already entrusted by our clients with more than €887 billion in assets.

AXA Investment Managers | Home | AXA IM Corporate (axa-im.com)

AXA IM is an Equal Opportunity Employer, and we encourage candidates with disabilities or any other protected characteristic to apply. We are committed to providing reasonable accommodation to qualified applicants and employees with disabilities, when needed, to apply for a position or to perform essential job functions.

Inclusion and Diversity | Careers | AXA IM Corporate (axa-im.com)


WHAT WE OFFER

We are committed to offer you an environment where you can:

Grow your potential: Be part of a forward-thinking business with internal opportunities and personalized learning paths available to help constantly develop your skills and abilities.

Shape the way you work: Work for a company which is highly committed to providing flexibility & balance to its employees, offering you a large range of benefits (hybrid working, competitive health benefits, among many others.).

Thrive within a diverse community: Play a role within a responsible company that actively recognizes and values individual differences in a diverse and inclusive workforce.

Move the world forward: Join a responsible employer that acts in favor of societal and environmental causes as an investor, insurer and company, notably through the AXA Heart in Action association. As part of our commitment to sustainability and environmental responsibility, we will celebrate your arrival by planting a tree.

Refer code: 3030944. Axa Funds Management - The previous day - 2024-03-20 07:44

Axa Funds Management

London, England
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