Job description
The opportunityUnlock your potential with a Digital Support Technician Level 3 Apprenticeship at UAL! Are you looking to kickstart your career in the interesting world of HR digital systems support? UAL is offering an incredible opportunity to become an Apprentice HR Systems and Reporting Officer and gain valuable skills while working towards a recognised qualification. You will study the Digital Support Technician Level 3 Apprenticeship (systems pathway), with our partners Firebrand Training, which will equip you with the knowledge, expertise, and practical experience needed to excel in your role and pave the way for future career progression. Using call handling software, you will provide first line support and advice and guidance to customers across the university in relation to using HR Systems. You will learn about testing and implemening of upgrades alongside maintenance of the core HR Systems. The opportunity to contribute to projects and developments will be given during the duration of the contract. This is a fixed-term contract for the duration of the apprenticeship. Subject to successful completion of the apprenticeship, you will be given an opportunity to progress into a relevant permanent role. About youYou must meet the apprenticeship funding criteria which can be found on the FAQs of our apprenticeship’s careers site. Please take time to review these before you apply. You will need to already hold qualifications in Maths and English at GCSE A-C / 9-4 (or equivalents), and a Level 3 qualification in any other subject. A genuine interest in digital systems is essential. If you have good communication skills, coupled with strong planning, organising, and teamwork skills we encourage you to explore this role further. We are UALUniversity of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. We’re made up of all types of people, coming together in London, the world’s creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world. To apply please click the apply button. Closing date: 23:55, 31st January 2024. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.