Benefits Advisor

Benefits Advisor
Location: Balham / Ealing & Working from home (hybrid)
Application Deadline: 31 March 2024
Salary: £33,900 per annum
Region: Balham
Job Summary
An exciting opportunity to join Certitude as a Benefits Advisor as we continue to grow as London’s leading adult social care provider.
Salary: £33,900 per annum
Hours: 37.5 hours
Job Type: Permanent - Full time
Department: Finance
Location: Head Office - Balham/Ealing & Working from home (hybrid)
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts)
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
The role of the Benefits Advisor is to provide a responsive and effective customer finance service to people we support and staff across the Certitude group.
Duties will include:
- To carry out completion of DWP forms, housing benefit forms, producing letters, reports and other data as required.
- To regularly review the benefits people we support receive to ensure people are claiming the benefits they are entitled to.
- To audit the people we support’s bank account passbooks and cross check benefits letters received to ensure all are correct and people are receiving their full benefit entitlement.
- Maintain and collect information from services, to ensure an up-to-date customer database is maintained, to safeguard the smooth day to day running of the Customer Finance Department.
- To establish good working relationships with other professionals and agencies to ensure consistency of working and seek support and advice as required.
About you
To be a Benefits Advisor at Certitude, the following are essential:
- At least three years’ experience of benefits advice
- Experience in reviewing individual’s entitlement to benefits
- Knowledge of the changes in welfare benefits/housing benefits
- The ability to take the initiative to work through complex benefits issues
To read more about the role and the full person specification, please select the apply button shown.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.
Do you want to be a Benefits Advisor at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are available when you select the apply button. If you have any questions, please email our team.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Benefits, Advisor, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.