Business Analyst

We're looking for a Business Analyst to join our Technology division on a 9-month Fixed Term Contract. If you're looking for a varied role in an Agile environment and somewhere your work will have meaningful impact, we'd love to hear from you!

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

Reporting to the Head of Project Management Office, as Business Analyst you will take on a varied and challenging role, initially focused on supporting our Fundraising & Marketing division.

You will collaborate closely with stakeholders across teams to understand and analyse user and business requirements across numerous projects, from supporting our Retail division with their technology infrastructure, to working with our Fundraising team to develop leaner processes. As Business Analyst, you will challenge constructively and act as a critical friend to achieve solutions that are fit for purpose, facilitating collaboration and leading effective communication with all stakeholders to support design, build and delivery to meet user needs.

You will develop strong and lasting relationships with people at different levels of the organisation, providing guidance and hands-on involvement helping the organisation achieve its ambitions.

You will:

• Investigate operational requirements, problems, and opportunities, seeking effective business solutions through improvements in systems and processes.
• Define and manage user requirements using appropriate elicitation and documentation methodologies, and work with the business to prioritise these requirements.
• Undertake feasibility studies, engaging with internal development teams and external suppliers, for achieving customer requirements through modifications to existing or development of new systems or processes.
• Work with business users to define acceptance criteria and tests, providing appropriate guidance.
• Work with stakeholders to ensure full business adoption of any solutions, including transition to support.
• Where needed, acting as Project lead to drive delivery forward.
• Carry out the responsibilities of the role in a way that reflects Save the Children's commitment to safeguarding children in accordance with the Child Safeguarding Policy.

About you

You'll be an experienced Business Analyst with proven experience progressing delivery in an agile environment and excited by the impact you'll have at SCUK.

You'll foster confidence in stakeholders through your subject area knowledge, demonstrating proven proficiency in building and maintaining relationships with stakeholders at all levels, as well as ability to think laterally, with strong analytical and numerate skills.

You'll be someone with high levels of enthusiasm and a “can-do” attitude to deal with unexpected situations and to adapt within an environment of continuous change. Confident working on your own initiative, you'll enjoy taking responsibility for making decisions and managing your own workload to consistently deliver high quality results.

To be successful, you'll demonstrate:

• Experience in the production of formal technical documentation, such as: user requirements, use case diagrams, functional specifications, and process workflows.
• Experience modelling business processes using a variety of tools or techniques.
• Demonstrable experience in the implementation of cloud-based systems and integrated technologies.
• Experience of Agile (or agile/waterfall hybrid) development practises and techniques.
• Ability to manage changing business and technical requirements in highly dynamic project environments.
• Experience of digital and data business analysis for customer focused services including websites and CRM systems.
• Working knowledge of a range of digital and collaborative tools, including those focused on ticket management, project planning, process mapping and wire framing.
• Experience of working across significant digital transformation initiatives, embracing user centred design and business change.
• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

To learn more about the position, please review the Job Description in the attached Documents.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

Please note: travel costs to your contracted office will be at your own expense.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion:

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.

To see our full statement please visit this link: https://jobs.savethechildren.org.uk/our-policies/diversity/

Salary Structure:

Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff. To see our full offer please visit this link: https://jobs.savethechildren.org.uk/what-we-offer/

Interview Expenses:

Candidates should note that unfortunately it is not our policy to reimburse expenses accrued when attending interviews at Save the Children UK unless you are requested to attend an interview in an alternative location to where the role is based.

Pre-employmentChecks:

Any Employment with Save the Children UK will be subject to the following checks prior to your start date:

• a satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable)
• receipt of satisfactory references
• proof of eligibility to work in the national location for this role

If you have any questions, we have an FAQ section. For anything else you can email us on: careers@savethechildren.org.uk