Managing Customer Accounts through strong relationships, with a strong awareness of customer sourcing strategies.Awareness of current & upcoming Requests for Proposal’s (RFPs). Creating strong fully costed bids, to ensure we are in a strong position to win new contracts.
Key Accountabilities:
Always seeking new opportunities in the market, both for Wireless &; Fixed LineBuilding a customer Sales pipeline with a 5-year horizonConstantly managing the sales pipelineExcellent ability to build &; utilise network of contacts, to create customer awareness ofwhat we can deliver, as well as ability to understand upcoming customerrequirements.Use consultative approach to understand customers’ operations, identify opportunitiesfor optimization and provide a solution scope to meet customer needs.Managing ; Resolving any potential commercial issues on current contractsClose relationship with Project Managers to be aware of opportunities &; risksLeading RFP’sResponsible for creating business caseResponsible for getting Managing Director bid approvalFull commercial &; financial awareness to build realistic RFPsWorking with Project Managers &; Director of Operations to develop robust bids,with target margins.Ensure optimal bid in terms of scope, risks and cost to meet customerexpectations.Excellent understanding of the Telecom marketKnowledge / Skills / Experience required:(Include Professional / Technical and Personal Attributes)
Excellent knowledge of the Telecomm market is essentialExcellent interpersonal skillsCustomer focusedHighly credible – delivering on what you sayAble to constructively challenge where neededExperienced in running a bid processStrong telecoms sales recordMotivated to find new opportunities and to see them through to completionExcellent understanding of the technical aspects of the telecoms market
Key Metrics & Relationships
Standalone role – able to work independentlyBudget holder for Pre-SalesResponsible for delivery of SalesRequired to meet customer volume targets as agreed for the financial yearContract optimizationAlways seeking new opportunitiesKey RelationshipsCustomersInternal project teamsSenior Management