Business Support Administrator - Children's Centre

What's involved with this role:
Temporary Business Support Administrator - Children's Centre
Reference no: Staffordshire 5248121
Pay Rate: £11.44 per hour PAYE
37 Monday – Friday, 08:30 - 17:00
This opening assignment is for 6 months
City: STAFFORD
Enhanced DBS disclosure required
This role is office based within one of the Family Hubs in Staffordshire.
Provide excellent customer care and professional reception services
Key Responsibilities
Reception duties
Downloading and processing applications
Finance management
Record keeping
Email inbox responder
Information, advice and guidance
Working specifically administrating the Household Support Fund Professionals Referral Scheme
Carrying out any additional tasks in line with the pay grading
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualifications:
GCSE English or equivalent
IT qualification equivalent, ie ECDL/CLAIT or equivalent work experience to the competency level of ECDL
NVQ Level 2 in Business Administration or Customer Care, or equivalent; willingness to work towards NVQ Level 3
Experience:
Experience of using computer based information systems in an office environment
Experience of organising formal business meetings and taking minutes
Skills & Abilities:
Good written and oral communication skills with children young people and parents as customers, as well as staff from partner organisations
Evidence of excellent customer service skills and the achievement of high quality services
Demonstrate accurate numerical skills and have an eye for detail when processing information
Ability to process information during a meeting and create accurate minutes
Ability to work independently, with minimal supervision
Ability and experience of using IT systems including Microsoft Office and Outlook, with accurate and competent keyboard skills
Flexible approach – demonstrating ability to respond positively to changes in allocation of work at short notice to set deadlines
ALD
1
Job Ref: Staffordshire 5248121
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.