Company

Universal Business TeamSee more

addressAddressStafford, Staffordshire
type Form of workN/A
CategoryCustomer Service

Job description

We are currently seeking a Sales Support Administrator to join a growing family-run SME business based in Stafford. The role of the Sales Support Administrator is to assist the sales team with creating quotations and order processing, being the first point of contact for incoming customer calls and enquiries. You will also support in general office administration and reception duties as required.

Key Duties and Responsibilities:

  • Creating quotations for customer projects and sales.
  • Work with the sales team to generate additional sales from existing clients.
  • Reception duties, including answering and fielding inbound telephone enquiries.
  • General Ad/Hoc administration support as required.
  • Liaise with clients, warehouse staff and engineers to process orders and ensure customer expectations are met.
  • Monitor the sales email inbox.

Requirements

  • Prior experience in a Sales Support or customer service role.
  • Excellent communication and interpersonal skills.
  • Prior experience in Sage andMicrosoft 365 Software are an advantage
  • Strong attention to detail and ability to multitask.
  • Ability to work collaboratively in a team environment.
  • Proactive mindset and ability to work in a fast-paced, deadline-driven environment.

Hours: Monday to Friday 8:00am - 4.30pm

Benefits

  • Salary: £26,000-£30,000 per annum (DOE)
  • Daily Lunch allowance
  • Holidays: 28 days inclusive of bank holidays
  • Company laptop
Refer code: 2768313. Universal Business Team - The previous day - 2024-02-11 10:26

Universal Business Team

Stafford, Staffordshire
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