Business Support Administrator

Business Support Administrator - 78449

This Business Support Administrator - Commercial will report to the Commercial Manager and will work within Connections based in our Bury St Edmunds office. You will be a permanent employee.

You will attract a salary of £29,647 and a bonus of 3% This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 03/03/2024

We also provide the following additional benefits

• Annual Leave
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

Job Purpose:

As the Business Support Administrator you will support the Commercial Manager and Assistant Quantity Surveyors in the Commercial team to deliver improved commercial performance for the 'Projects' team within Connections. We are responsible for the financial review and closure of 6,000+ jobs per annum.

We are also responsible for compiling and distributing reports relating to the commercial and regulatory performance of Connections 'Projects' business. We partner with Network Operations as the delivery provider of Connections Projects in assisting and improving the commercial awareness of those that have financial accountability.

The Commercial Team has already delivered improvements in Commercial and financial performance and consistency of commercial processes within Connections 'Projects'.

Principal Accountabilities:

• Manage the job closure process including the return of completed 'Projects' from 50+ delivery Engineers following the relevant timescales and the management of the WIP for the AQS's to financially review.
• Validate all costs have been incurred on all orders before any financial review process is undertaken by the AQS's.
• Enable jobs are financially reviewed observing the job closure processes and standards and the relevant information and reasons are captured and reported.
• Manage the flow of financial review information on completed 'Projects' to comply with the Regulatory reporting requirements before the jobs being submitted for Regulatory reporting.
• Provide commercial support to the Design and Delivery teams who are accountable for delivering Connections 'Projects' in respect of responding to financial queries related to job costs and reporting information and management of processes and data.
• Manage the process to issue credit notes and refund customers within designated timescales.
• Work with other members of the Commercial Team to manage your flow of work, the WIP for the team and monitoring of financial closure actions.

Knowledge, Skills, Qualifications & Experience

• Must be very numerate and comfortable working with numbers.
• Experience working in an office environment.
• Very good level PC literacy, and competence in use of Excel for formulas & sums, and proven experience of analysing data in Excel.
• Attention to detail to ensure accuracy of data is essential
• Team working - The ability to work collaboratively with others to achieve shared goals and optimise the contribution of all members of the team.
• Initiative - proactive problem resolution is essential, not waiting to be given tasks to complete
• Experience producing reports and graphs in Excel and VLOOKUP's & Pivot tables would be beneficial, but can be developed in role.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.