Case Manager

Are you an individual with 18 months of office experience and a strong administrative background?
Are you ready to thrive in a fast-paced, customer-centric role within the financial sector?
If so, ME Recruits would like to share with you details regarding a new Case Manager role working for a dynamic, Kings Hill based company.
About you:
* Exceptional Customer Service and Communication Skills: Your ability to communicate effectively and establish strong customer relations is paramount in this role.
* Multitasking and Resilience: Adept at handling multiple tasks and quickly adapting to changing priorities, you thrive in a fast-paced environment.
* Proficiency with Systems: Demonstrated experience in efficiently utilising various office systems and technologies.
* Strong Administrative Background: A solid 18-month office experience with a background in administration, preferably in a professional, financial setting.
* Desire for Learning: Enjoys a comprehensive and supportive induction training package, continuously seeking opportunities for growth and development.
* Client Focus: Committed to providing exceptional service to clients, making a positive impact within the mortgage sector.
Responsibilities:
* Communicate effectively with various departments to ensure a smooth application process for clients.
* Manage the application process from initial submission on the website to completion.
* Handle high levels of administrative tasks efficiently and accurately.
* Collaborate closely with underwriting teams, understanding and meeting specific criteria.
* Process paperwork from brokers and review information for underwriting purposes.
* Coordinate property valuations by arranging valuers to inspect properties.
* Gain a deep understanding of how the mortgage sector operates.
Location: Kings Hill
Salary: £23,500 plus
Hours: Monday to Friday, 08:30 AM - 5:30 PM
Benefits: 25 days holiday plus Bank Holidays, Pension scheme, Parking facilities, extensive training programme
If you're ready to hit the ground running in a hardworking, professional, and supportive team environment, apply now by contacting Helen or Tim at ME Recruits to be a valuable member of a forward thinking team as a Case Manager.
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Take the first step towards a rewarding career in the financial sector!
In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.