Pre-Offer Case Manager

Pre-Offer Case Manager

Mid Kent
GBP22,500 (After 3 months guaranteed salary increases to GBP24,000)

Monday Friday

Are you an experienced administrator with a passion for exceptional delivering customer service?
Do you have a keen eye for detail and enjoy managing the intricacies of application processes?

If so, we have an exciting opportunity for you to become a Pre-Offer Case Manager!

Duties for this role include:

• Being first point of contact for any queries on mortgage applications from Pre offer to offer.
• Maintaining and building relationships with new and existing clients.
• Liaising with Mortgage Brokers.
• Review mortgage application for completeness and accuracy, requesting any additional documentation as needed.
• Liaise with the underwriting team ensuring application requirements are complied with and updated.
• Working within prescribed procedures, practices and agreed SLAs.

The successful candidate must have/be:

• Worked in an administrative role previously (Financial services background is desirable)
• Strong organisational skills to manage mortgage applications.
• Excellent communication skills
• Able to prioritise workload.
• Meticulous attention to detail
• IT Literate

This role is being handled by Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

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By working with us, you will be helping support charities across Kent; we have raised over GBP50,000 so far!