AddressABOUT ZENOBE
Our goal is to make clean power accessible, to accelerate the shift to zero carbon power and transport.
We’re building and operating the world’s most sophisticated battery systems to enable the uptake of more renewable power and accelerating fleet electrification, de-risking the transition to zero-emission transport at scale. We’ve been consistently innovative since we were founded in 2017, achieving major industry firsts and using proprietary software and data analysis to optimise operational performance for our customers. At the end of their life, we repurpose electric vehicle batteries to provide clean power at depots, on construction sites and film sets.
Today we have 730 MW of grid scale battery storage operational and under construction and are the largest owner and operator of EV buses in the UK, Australia and New Zealand, supporting over 1,000 electric vehicles worldwide. In our first five years we have raised nearly £1.8 billion in funding and have expanded into other markets such as the US. Our rapidly growing company is looking for highly talented and motivated people to join us.
THE OPPORTUNITY
The role will be for 1 day per week, reporting to the Senior Project Manager/ Senior Site Manager. The Community Liaison Officer will provide a central point of contact to communities and other stakeholders local to our site at Kilmarnock South. They will respond to queries and undertake engagement activities comprising meetings, events and consultations, to establish, build and maintain relationships with local residents near our site.
As the Community Liaison Officer, you will be the face of Zenobē and therefore must be confident in communicating in an appropriate style to a wide audience, and demonstrate good ability to diplomatically and emphatically handle stakeholder complaints.
The role will suit someone with experience of working in cross-functional team environments, leading project-level community engagement activities, ideally for large-scale energy projects in the UK.
A TASTE OF THE DAY TO DAY
- Develop, build and strengthen relationships as the main point of contact for local residents and other stakeholders.
- Attend regular public events and meetings with the members of the community.
- Seek ways to mitigate community harm and maximise community benefit.
- Prepare feedback and complaints processes including mechanisms for resolution and escalation.
- Maintain a detailed stakeholder register.
- Respond to community complaints and enquiries, and resolve matters within set timescales.
- Ensure community risks and issues are managed, mitigated and reported appropriately.
WHAT WE’RE LOOKING FOR
We realise that certain groups of people are less likely to apply for a role if they don’t meet 100% of the job requirements. To be absolutely clear: if you like the look of this job and think you could do it well, we encourage you to apply with a CV that highlights your transferable skills and experience. Above all, Zenobē is looking for collaborative, flexible, empathetic people who are interested in creating and promoting practical routes to a zero carbon world.
Essential Competencies:
- A genuine passion for clean energy and our social and environmental mission.
- Solid work experience of providing relevant community support ideally in relation to the development and delivery of large, complex projects.
- Experience within a project developer, or the energy industry, is highly desired.
- Strong diplomacy skills and able to deal with community enquiries and concerns emphatically.
- Excellent communication skills, capable of presenting to a wide range of project stakeholders.
- Self-motivated and confident in taking initiative, making recommendations and challenging teams.
- Strong organisation skills, team player and good attention to detail.
- Knowledge of the UK energy landscape and network.
- Able to manage their own schedule and be able to travel to our project site near Kilmarnock.
WORKING AT ZENOBE
We’re passionate about sustainability and are proud to offer Team Zenobē a pioneering and collaborative working environment. We encourage our people to take ownership of their career progression and celebrate those that can think outside the box.
If you’d like to join our community of likeminded people hit the apply button now, we’d love to hear from you!
WHAT WE OFFER
Charge your career at Zenobē and receive
- Up to 20% annual bonus for being awesome
- 25 days holiday, plus bank holidays
- Private Medical Insurance, for you and the family
- £1500 training budget per year, to ensure you grow as we do
- EV Salary Sacrifice Scheme
- Pension scheme, up to 8% matched contributions
- Enhanced parental leave
- Cash back health plan
- Plus more
Lots of our people work flexibly in many different ways, including part-time, flexitime and hybrid working. We can’t promise to give you exactly what you want, but please talk to us about the flexibility you need and let’s see how we can make it work.
OUR APPROACH TO DIVERSITY AND INCLUSION
Our people are our strongest asset and the key determinant of our success, and we value a range of skillsets and perspectives. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We work to provide equal opportunities and an inclusive work environment, where everyone is fairly treated in the application process and through their career at Zenobē. If there are any adjustments that would help improve your experience with Zenobē, please let us know when you apply.
