Contact Centre Advisor

Contact Centre Advisor

Bristol

20,314 basic salary with OTE up to 25,000

Monday to Friday with rotating Saturdays

Are you someone who thrives on providing exceptional customer service? Do you have a passion for the motor trade industry? Join our dedicated team as a Contact Centre Advisor based in the vibrant city of Bristol!

Responsibilities:

Customer Satisfaction: Engage with customers via inbound and outbound calls, delivering exceptional service and resolving queries related to their vehicles.

Appointment Booking: Efficiently schedule appointments at the closest dealership, ensuring a smooth process for customers.

Team Collaboration: Work closely within a supportive team to maintain high standards of service delivery.

Requirements:

Customer Service Excellence: A proven track record of delivering outstanding service, going above and beyond for customers.

Flexibility: Available to commence work in December, accommodating a Monday to Friday schedule with rotational Saturday shifts.

Communication Skills: Proficient in handling both inbound and outbound calls, possessing excellent communication abilities.

Passion for the Motor Trade: An interest or experience within the motor trade industry is advantageous.

Why Join Us:

Growth Opportunities: Be part of a team that encourages personal and professional development.

Dynamic Work Environment: Work in a collaborative setting where your contributions are valued.

Competitive Compensation: A generous basic salary with potential for lucrative bonuses based on performance.

If you're enthusiastic about delivering exceptional customer experiences within the motor trade industry, we'd love to hear from you! Apply now and embark on an exciting career journey with us in Bristol.