Contract Support

Randstad UK are currently looking for an Administrator to start work in Southampton on a Temporary to Permanent basis.

The main purposes of the Contract Support/Helpdesk role are:

• To provide a comprehensive and flexible contract administration service to the contract team
• Maintain concise records of all CBRE transactions, finance and contract reporting requirements
• Liaise with client representative when required
• Allocate tasks and PPM's to engineers, driving efficiencies in how the tasks are issued and closed and the ensuring the level of information contained in each task is informative, useful and well-structured in accordance with the account director's instructions.

Key Accountabilities:

Key duties and accountabilities include:

First point of contact for incoming telephone calls,

Logging service requests by telephone and email,

Ensure compliance with statutory and company procedures across all functions,

High attention to detail on all work submitted,

Escalate any complaints or issues as required,

Analysis of job history/running reports to avoid duplication,

Undertake other duties as directed by management,

Promote customer feedback and surveys,

Manage the completion process and ensure all closures are sent to the client,

To demonstrate rapid response to customer issues and show a systematic approach to problem solving,

To take reasonable care for the health and safety of him/herself and others.

Shift Patterns;

Working hours 8:00am-5:00pm with one hour lunch break, Monday-Friday.

Contract type;

Temporary to Permanent

Pay rate;

£12.00ph

Please contact Shannen on if this is of interest.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.