Customer Care Administrator

An exciting 6 month admin opportunity to support a Customer Care team that offer a 5* service to their customers.  A forward thinking company that offer a great after care journey, with a small and friendly team.
 
Based in Milton Keynes, at our clients corporate offices, this role is to cover maternity for 6 months.  
Assist with the administration of a busy inbox, to ensure that all issues are logged appropriately. 
Responding to each email effectively, managing expectations.
Assist with managing the daily diary to ensure defects are dealt with by the appropriate contractor.
Liaise with site managers, construction teams wherever necessary.
To ensure that good housekeeping by monitoring and updating the database with any new/amended customer and contractor information.
 
Good use of IT systems, with excellent communication skills both verbal and written.  The ability to communicate effectively at all levels.
Provide a first class customer service to consumers of a high end product.  Strive to get results, with the ability to juggle a busy workload.
A team player with excellent people skills.
 
Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.