Customer Service Administrator

Customer Service Administrator
Do you have good communication and Customer Service skills?
We are supporting a company based in Loughton with recruiting for a Customer Service Administrator, paying up to £26,500 depending on your experience. If you are proactive, flexible and personable with a passion for providing customers with an amazing service then we would love to tell you more!
Duties will include but not be limited to:
Maintaining an updated Aftersales system, logging calls and relevant information
Providing excellent Customer Service over the telephone and via email
Updating customers as required, including a weekly status report
Liaising with customers verbally and in writing
Responsible for ensuring incoming telephone queries and complaints are appropriately addressed
Assisting with general administration duties for the Customer Service team
Handling sub-contractor payments
Gathering evidence for cost recovery for clients and sub-contractors
Arranging operatives work diaries effectively
Working in a team environment You would need to be flexible as the rota hours vary between 7:30am - 5:30pm (working 37.5 hours per week) and must have previous Customer Service and Administrative experience in an office environment in order to be suitable for this position.
If you can work under pressure in a team environment, while maintaining communication and high standards then we would love to tell you more about this exciting company and opportunity!
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role