Address
Form of work
SalarySalary: 11.25phr
Hours of work:
Monday - Friday 09:00-17:00 can be flexible for the right candidate
Location:
Rugby, Crick
As a Customer Service Advisor your duties will include:
- Liaising with local dealerships, UK customer base and outbases.
- Investigating and resolving customer complaints
- Escalating enquiries to the appropriate teams when necessary
- Handling all incoming customer enquiries
- Maintaining an accurate customer performance management database
- Handling all inbound and outbound telephone calls for a business
- Generating regular customers reports on a day-to-day basis.
- Managing internal and external communication
- Operating various internal systems; from stock movement to fleet tracking
- Dealing effectively with all customers enquires and conducting investigations.
Key Experience
- Excellent interpersonal skills and ability to work in a small team.
- Clear communication skills and strong command of English language
- Great attention to detail and ability to multitask.
- Excellent IT skills and good Microsoft packages
- Ability to work calmly under high-stress situations in a fast-paced environment.
- Flexibility to cover various shifts including Saturdays.
- Own transport (essential)
What our client is looking for in you:
- Flexible
- Honest
- Reliable
- Hardworking
You will benefit from:
- Weekly pay
- Holiday & Sick pay
- Immediate start
Call us : (phone number removed)
Apply online
Visit us : 11 Bank Street, Rugby, CV21 2QE
Send your CV to (url removed) & subject the email "Customer Service Advisor"
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