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Form of work
SalaryAre you based in the East Ayrshire area? Do you have a passion for working with people?
Jewson Cumnock, a leading building materials distributor, is searching for a part-time Customer Service Advisor who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth. We also offer a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).
Hours: Contracted for 27.5 Hours per week - 7.30-13.30 Monday to Friday
Location: Jewson, Ayr Road, Cumnock, KA18 1BJ
Key Responsibilities
- Get to know our product lines and services to make the most of all customer interactions in line with our Jewson values
- Develop great relationships with new and existing customers (both face-to-face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Dealing with lapsed accounts
- Generating sales with new and existing customers
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Keep the branch looking clean and tidy, to make a great first impression on our customers
- Maintain stock levels, carrying out regular stock counts
- Work with colleagues to suggest opportunities for improvement
What's in it for you?
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognised and valued
- Opportunities to grow your skills and career within our organisation
- Flexible working arrangements to help you balance work and life
Required Skills and Experience
- Previous industry experience preferred but not essential
- Experience in a customer-facing environment
- Passion for working with people
- A positive, can-do attitude
- IT literate
About us
At Jewson, we're proud to be part of STARK Building Materials UK, which is dedicated to providing our customers with top-quality products and exceptional service. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team dedicated to providing great service, we want to hear from you. Apply today!
