Customer Service Assistant
Our well-established client based in the Walsall area are currently recruiting for a Customer Service Assistant to join their team on a full time, permanent basis to provide support for the Customer Service department.
Key Duties of the Customer Service Assistant role:
- Handling customer enquires via telephone and email.
- Confirming and processing returns.
- Resolving complaints.
- Liaising with internal departments such as the warehouse department.
- General admin duties when required.
Skills Required:
- Good grammar.
- Polite on the phone.
- Good attendance.
- Friendly and gets on well with others in the team.
This is a full time role working 8am - 4:30 pm Monday - Friday.