Customer Service Assistant

Hours: Full-time, Permanent
Start Date: TBC
Location: Birmingham, West Midlands
Apply By: 29th February 2024
We are one of the largest further education providers in the UK, with eight campuses across the city. We are committed to ensuring students have the relevant skills, qualifications and experience for their future, whether that is to seek employment or continue their education.
Our vision is to be recognised as an outstanding educational and economical resource by, providing outstanding education, training that is primarily vocational in response to the needs of the learners, employers and other key stakeholders.
At South and City College Birmingham, equality, diversity and inclusion are integral to who we are and what we do. We are firmly committed to promoting and imbedding the key principles for all within our institution, from our learners to our staff, governors, employers, visitors and contractors.
We are seeking to appoint: Customer Service Assistant
The Job Description for this role has been attached, please"refer to this for a more detailed information of this role
For further details about the role and how to apply:
To apply, please click onto the "Apply Online" button.
If you require any information not specified in the Job Description, please contact the human resource team by email to" [email protected]
Closing date for applications: 29th February 2024
Interviews: TBC
South and City College recognises that personal safety is a fundamental precondition for effective and successful teaching and learning and can only be felt in a safe learning environment that promotes well-being, safety and security for all students, staff and visitors. Safeguarding is a core element of all aspects of college activity.
This post is exempt from the Rehabilitation or offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020).
Candidates should be aware that if shortlisted, an online search will be conducted as an additional safeguarding check. We will carry out an online search about you for information that is publicly available online. This will only be carried out on shortlisted candidates prior to interview. This processing of data will be conducted under the legal basis of (Article 6(e) public task in line with the guidance laid out in paragraph 221 of Keeping Children Safe in Education (KCISE) 2022. Any data collected during this search will be retained in line with our retention schedule which is available on request.
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This post is covered by Part 7 of the Immigration Act (2016), and therefore the ability to speak fluent English is an essential part of the role.