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SalaryCUSTOMER SERVICE & SALES SUPPORT ADMINISTRATOR (FULL-TIME/PART-TIME) / STOCKPORT / C£25,000 (FTE)
Exciting opportunity for a Customer Service Specialist to develop their career with Rasch (UK) Ltd - a well-established, German-owned wallpaper manufacturer with production facilities across Europe, supplying major national retailers and a vibrant independent market.
If you have a background in Customer Service, Sales Support or Sales Admin and are passionate about delivering an excellent service, we would love to hear from you!
This is a fantastic role for an enthusiastic Customer Service and Sales Support Administrator to build a career, with a reputable organisation offering flexible working (full time or part time) and first class support from the management team.
What’s on offer:
- Competitive salary
- 25 days (FTE) holiday allowance
- Free onsite parking
- Opportunities to progress and develop the role
- Flexibility on working hours
- Discounted products
Key Responsibilities of the Customer Service & Sales Support Admin:
- Collaborating with National Accounts Manager to ensure correct products and pricing uploaded to DHD/marketplace accounts, together with management of daily transactions and queries.
- Compiling pricing and product data sheets for new product launches.
- Adding customer-specific pricing to ERP system
- New product set-up for key accounts
- Responding effectively to customer queries
- Produce regular and ad hoc reports to support the Sales, Design and Finance teams.
- Provide cover for sales order processing and warehouse liaison, including switchboard.
Skills & Experience Required:
- Previous experience in Sales Support and Customer Service
- Strong teamwork and interpersonal/communication skills
- Dedication, enthusiasm and determination to meet existing high standards
- Highly numerate & articulate, proficient in Excel and Sales Order Processing systems
- Resourceful and proactive, with a can-do attitude and a consistently high level of quality and focus.
- Excellent organisational and time management to manage changing priorities
- Experience of administration of Marketplace/DHD platforms is desirable
What’s Next?
If you are interested in this fantastic Customer Service & Sales Support position, submit your CV for immediate consideration NOW and we will be in touch.
