Job description
Do you come from an administrative/Customer Service background and looking for a role within the Public Sector? Apply today to find out more. About the role: Hourly Rate: £10.98 per hour Location: Belfast Hours of Work: Monday -Friday, 9.00am - 5.00pm (1 day starting at 8.30am) Holidays: 36 days pro rata Duration: Temporary, ongoing Please note closing date for this vacancy is 6th March 2024 - however you can register your interest for other upcoming vacancies by applying today.
Request
Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one years relevant customer service or general administrative experienceOR,Have five GCSEs (Level 2) , or equivalent qualification, plus at least two years relevant customer service or general administrative experienceOR,Can demonstrate three years experience in a customer advisor role and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job trainingCandidates must demonstrate the relevant number of years experience in each of the following:(i)Experience of direct delivery of relevant customer service to the public via telephone or face to face(ii)Experience in dealing appropriately with customers in a challenging environment (iii)Experience in using a range of computer packages including Word, Excel, and Outlook etc.As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
Address
Form of work
Salary
Belfast, County Antrim
