Customer Services Executive

Customer Services Executive

• UK leading & award winning law firm
• Manchester City Centre
• Office based position
• Telephone and face to face client based customer service experience required

Role overview:

This role is an incredible opportunity for someone who is passionate about creating exceptional customer service.

You will have a passion for providing brilliant customer service and will ideally have worked previously in a similar corporate setting. You’ll be the first point of contact for existing and potential new clients, providing accurate and high class service which will help to generate repeat business and recommendations.

A really warm telephone manner alongside customer service skills and experience is essential!

Based in the head offices in Manchester city centre, our long-standing client is a leading award winning UK law firm with outstanding working conditions and benefits and a brilliant collaborative, caring culture towards their valued employees.

Key requirements:

• Minimum 1-3 years telephone based customer service experience is essential preferably within a corporate setting
• Understanding different areas of law would be beneficial but not essential
• Brilliant people skills with a warm, approachable manner
• Sales-minded approach
• IT literate
• Ability to handle and manage personal data with discretion

Due to the high volume of applicants, Office Collective can only respond to successful candidates. We wish you the very best of luck with your job search.