Customs Administrator

The Company
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.
We are currently looking for a Customs Admin to provide an excellent Administration service to Customs Departments clientele. You will develop specialist knowledge of the industry and work closely with team members, clients and suppliers.
The role will offer a salary up to £26500 per annum with the opportunity to work from home 3 days per week (subject to business requirements). Shift pattern: Monday-Friday 8.00-5.30 PM.
Principle Accountabilities/Tasks:

• Control & maintain inbound communications for the LF customs department
• Update Operational Control Sheets, ensuring accuracy of data
• Manage and maintain worksheets detailing daily movements and costs
• Record accurately any information provided by client and/or supplier
• Maintain systems with accurate and real-time data
• Take responsibility for themselves and others at all times observing Health and Safety and any related laws governing the workplace
• Any other duties reasonably requested by the Team Leader and Management
• Generate Customer Invoicing
• Complete cost accruals
• Monitor and control potential additional costs ensuring Operations are made aware
• Respond to IQ queries within a reasonable time frame
• Ensure that Customer provides data within agreed time frames to raise invoices
  

Qualifications, Knowledge, Skills & Experience:

• Experience from an administration and/or customer service environment (experience in logistics or freight forwarding would be a bonus)
• Proactive and flexible approach
• Excellent stakeholder management skills
• Ability to prioritise and work under pressure
• Attention to detail
• Excellent communication skills (written and verbal)
• Excellent Customer Service Skills
• Strong numeracy/literacy
• Basic IT; Microsoft Office, In-house systems

Benefits of joining us
25 days holiday (excluding bank holidays)
Company Pension Scheme
Employee benefits i.e. Discount schemes including E-vouchers and gift cards, gym membership as well as a recognition platform
Critical Illness Cover
Tailored development and career opportunities
Company sick pay*
Enhanced pay for overtime
Employee Wellness initiatives – WeCare- includes 24/7 online GP, mental health support service, get fit programme and more
We thank all applicants for their interest, however, only those under consideration will be contacted.
Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.