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SalaryTameside Council
Contract Type: Permanent
Salary: Grade G. Scale 23 - £32,076 to Scale 28 - £36,648
Hours: 36 hours per week
Base Location: Tameside Housing Advice, Old Street, Ashton-Under-Lyne, OL6 7RL
Closing Date: 11th April 2024
Assessment Date: To be arranged
The Role
Have you a passion for preventing homelessness, alleviating poverty and supporting residents to get back on track with their finances?
We have an exciting opportunity for an experienced Debt Adviser to join the Welfare Rights & Debt Advice Team and make a meaningful difference to people’s lives, helping us to achieve our ambition of Starting Well, Living Well and Ageing Well in Tameside
Tameside Council has an enviable track record of supporting residents to remain in their homes during periods of financial stress and you could be the person we need to help us continue to achieve this level of success. Working collaboratively with colleagues in both Housing Advice and Welfare Rights you will be part of our Debt Advice team, helping to prevent homelessness for clients in rent and mortgage arrears. You will also be expected to support our wider community, advising on appropriate debt solutions, negotiating with creditors and helping to maximise household incomes.
About You
We are looking for someone with experience of providing debt advice who has a methodical approach to casework, excellent communication skills and is able to effectively manage competing priorities. As you will be assisting vulnerable customers to deal with urgent repossession and eviction proceedings, it is essential that you also have some experience of representing clients at the County Court.
About Us
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.
Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.
If you would like to informally discuss the role further, please contact Janine Yates on 0161 342 3494.
This position is subject to Basic Disclosure Procedures.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
Click here to download the dscvr mobile app today to discover what Tameside has to offer.
We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please click here for more information on our guaranteed assessment scheme.
Job Description.doc
Person Specification.docx
Reference Number: DPT544
salary from
£32,076
contract
permanent
working hours
full time
application deadline
11 59 pm
11th Apr 2024
