Director, Macro Middle Office London

Job Summary

Middle Office in Financial Markets at Standard Chartered was created in 2017 to provide dedicated Value-Added support to Front Office and enable business growth, better Risk Management, and resolution of queries for Sales and Trading. Middle Office acts as the conduit between many different stakeholders and are a client facing function.
Globally, Middle Office is split out across 13 Locations and covers Macro, Credit and Equity products. They are the main point of contact across Front Office and various Operations groups.
Our Mission Statement entails "Our mission is to become trusted partners to the FM Business by delivering operational efficiency and superior risk management practices, providing critical trade support to Sales and Trading and generate data-driven actionable insights to drive informed decision-making".

Responsibilities

• Partner with business and COO to continuously provide value add service to drive efficiency and support business growth.
• New business enablement and solutions, partner to deliver strategic FM initiatives.
• Constantly seek opportunities to improve global consistency, work closely with the Hubs (GBS) and other regions to close gaps and standardise processes.
• Communicate with clients to solve immediate day to day issues with transactions as well as understand their longer terms needs to shape business decisions in Operations.
• People leader responsibilities to build subject matter expert talents.Nurture the team to be equipped with skill sets to align with future state Middle Office target operating model.
• Build strong relationship with Hub teams (Fixed Income & OTC Derivs Ops) to facilitate efficient communications and speedy resolutions of issues:
• Identify and close knowledge gaps within the Hubs through hands on training.
• Daily KPI monitoring vs SLA.
• Trade capture and life cycling of structured products.
• Understand and learn to manage query remediation, trade life-cycling and other day-to-day processing, ensure timely escalation, in order to minimise risk.
• New business enablement and solutions, partner to deliver strategic FM initiatives:
• Drive Operational readiness.
• Local management of:
• Hubs: Drive global alignment and consistency, Follow The Sun support.
• Local Market: standardize where applicable, tailored processes/controls.
• Operations representation for external/internal and regulator scheduled audits:
• Ensure Audit points are addressed within timelines.
• Drive continuous improvement and innovate:
• Partner with Technology to deliver transformation.
• Work with FO to identify booking model improvements and drive efficiency.

Our Ideal Candidate

• University degree in a related field preferred.
• Relevant working experience ideally within the Middle Office function as a team manager/team leader.
• In-depth knowledge of financial markets, derivatives (flow and structured), financing products and understanding of products front to back operation process.
• Analytical mindset along with strong interpersonal skills and the ability to confidently communicate, adapting one's style to both Front Office and offshore colleagues.
• Provide independent challenge and drive management actions at senior level to deliver targeted outcomes.
• Thrive on working in fast paced environment while maintaining attention to detail
• Proven problem solver using quantitative techniques, strong analytical skills with ability to develop proof of concept frameworks and business cases Proficient in data analytics – PowerBI, Tableau, Altery
• Fast learner with the ability to think out of the box and provide solutions
• Flexible and adaptable; able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers