Events/Av Technician/Events Vc Technician

Events/AVTechnician/Events VC Technician
A fantastic opportunity has arisen for an Events/AVTechnician/Events VC Technician to join our London based global law firm on a permanent basis.
Events/AVTechnician/Events VC Technician
Key Responsibilities:
* Diagnosing, troubleshooting, and resolving technical problems across hardware, software, and network components to ensure smooth operations within all meeting rooms.
* Support routine updates, patches, and system checks to maintain optimal performance and security of IT infrastructure.
* Offer technical assistance to end-users and clients, guiding them through technical challenges, and effectively communicating complex concepts to non-technical individuals.
* Maintain accurate records of technical issues, solutions, and procedures, contributing to a comprehensive knowledge base for efficient problem-solving in the future.
* Setting up and testing of slides and ambiance for a seamless event experience
* Responsible for the uploading and management of images/videos onto the auditorium foyer screens.
* Ensuring the microphones are correctly set up and attached to speakers and hosts.
* Comfortable and confident in working in a hands-on setting that requires a tactile and physical approach. For example, when attaching such things as lapel mics to speakers and hosts.
Events/AVTechnician/Events VC Technician
Attributes/Skills:
* Previous experience within a legal partnership or professional services environment.
* Experience of supporting and using Windows 10, Office 365 and Exchange.
* Familiarity with help desk software (such as ServiceNow).
* Experience of PC, laptop, network troubleshooting.
* Experience of AVMI/Video Conferencing.
* Able to reassure speakers and hosts before, during and after events when having to work in very close proximity.
* Flexible with working hours to support events and such things as court hearings, as well as be able to travel to other offices/locations when required to do so
Events/AVTechnician/Events VC Technician
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business