Family Support Worker

Are you looking for an exciting and new challenge? Are you passionate about supporting children and families? If so, look no further! We are seeking a full time Family Support Worker to cover maternity leave and one part time Family Support Worker (30 hrs). This is a fantastic opportunity to become part of a passionate and committed team.

The Family Support team take an active lead to working with partnerorganisations,* local communities, and residents to achieve best outcomes for the families within that area. *You will be take an active lead to working with partner organisations, local communities and residents to achieve best outcomes for families.

Working pattern:

Monday to Friday (37 hours) with flexibility required for occasional evening and weekend work to meet the needs of the service.

Some key activities/objectives include:

• Plan and support delivery of targeted service elements, producing KPI's and outcomes.
• To strengthen families in a trauma informed way; promote resilience and self-care to prevent children and young people requiring more specialist and intensive support through high quality and impactful direct work.
• To support families to access universal services as appropriate.
• To offer a range of other evidence-based interventions to support their work with families.
• Complete and upload all relevant forms (risk assessments, Consent, GDPR, CC registration form).
• Work with the wider teams within the Family Hub Offer to meet the needs of the service across the borough.
• Working in collaboration with agencies to strengthen the exit strategy to ensure sustainable change.
• To capture the voice and experience of children and young people and utilise this to inform and develop service delivery.

Person Specification/shortlisting criteria:

• Must have access to own vehicle due to the nature of the role.
• Minimum NVQ level 3 or equivalent qualification in relevant field
• Efficient at managing workload and prioritising tasks/ability to multi-task
• Good communication skills and ability to form strong partnership links.
• Driven, passionate and flexible in offering families a high-quality service.
• Secure knowledge and confidence to recognise and response to safeguarding concerns and issues.
• Ability to collate and analyse information to produce high quality assessments, action plans and reports.

When completing your application please refer to the skills, knowledge and experience you have in relation to the Additional Information sheet, Person Specification & Job Description.

More about the Service – Sandwell Family Hubs

Family hubs are a place-based way of joining up locally in the planning and delivery of family services. They bring services together to improve access, improve the connections between families, professionals, services, and providers, and put relationships at the heart of Family Support. The Family Support Workers hold a caseload and meet with families on a regular basis providing a package of needs led intervention, utilising the Outcome Star. Our aim is to empower families with new knowledge and skills, while also building resilience and providing essential emotional and practical support.

The service will provide a range of quality services for families, locally designed for the 6 town areas of the Borough, divided into 3 areas:

Cluster A - Oldbury, Smethwick

Cluster B - Tipton, Rowley Regis

Cluster C - Wednesbury and West Bromwich

Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31.03.2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31.03.2025

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible

Job Type: Permanent

Salary: £23,400.00-£28,600.00 per year

Benefits:

• Additional leave
• Casual dress
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Sick pay

Schedule:

• Monday to Friday

Experience:

• social work: 1 year (preferred)

Licence/Certification:

• HCPC (preferred)

Work Location: In person

Reference ID: 18260