Address
Form of workThis role will consist of contacting customers who made finance applications online and ensuring all information entered is correct.
Duties/Responsibilities
- Contacting customers and confirming their finance applications.
- Assisting customers, Business Managers and finance companies with finance application queries.
- Booking and managing finance appointments for customers.
- Underwriting deals, ensuring we have the best possible outcome for customers.
- Monitoring enquiries from customers and finance companies via e-mail and replying back within a timely manner.
- Requesting finance agreements from finance companies.
- Sending finance contracts off to relevant finance companies on time.
- Ensuring all documentation is complete for payout, dealing with documentation errors.
- Recording dealer commissions on Cargiant system.
Health & Saftey Responsibilities
- It is each employee’s responsibility to ensure that the environment in which they work in is safe for them and others.
- This includes reporting all accidents to management.
- Reporting any potential issues that could cause harm.
- Behave in a manner that acts in line with the standards set out in the Health and Safety Manual and Company Handbook.
Knowledge, Skills, and Experience
Essential
- MUST have experience within a similar role
- Excellent communication skills
- Computer literate
- Administration and organisational skills
- Ability to work under pressure
- High degree of accuracy and attention to detail
- Previous finance experience is desirable
