Finance Officer - Hybrid - Mostly Remote - Ealing

Finance Officer required for our public sector client to work on a Hybrid basis - The role will remote based with an expectation of office attendance on planned occasions.

Client Local Authority in West London

Job Title Finance Officer

Pay Rate PAYE £18.04 PAYE or £23.70 per hour Umbrella.

Hours 35 Hours a week (Mon-Fri) Hybrid 1-2 days in the office

Duration 3 Month Contract (possible extension)

PURPOSE OF ROLE:

To work as part of a team in order to provide an efficient and effective Adults Finance Income function on behalf of the Corporate Finance and Adults Services Directorate

KEY ACCOUNTABILITIES:

1. Assist in all aspects of the credit control process for Adults' Services care fees, under the direction of the Adult Social Care Collections Manager.

1. Deal promptly and efficiently with internal and external customers, their financial representatives, other persons and/or organisations (with a legitimate interest). Accurately record all information received.

1. Assist in the preparation and processing of refunds on behalf of Adult Services customers.

1. Manage own caseload, under the direction of the Adult Social Care Collections Manager.

1. Assist in identifying vulnerable customers and providing support during the process to enable the customer to pay their care fees in line with all safeguarding procedures.
   
2. Propose, set up and monitor instalment arrangements for outstanding debts whilst maintaining accurate payment and instalment records. Promoting Direct Debit as the Clients preferred method of payment

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:
A basic understanding of debt management and recovery legislation, policies and procedures, with a thorough knowledge of central government welfare benefits and social care legislation. Be familiar with other Client Debt Teams I.e. Council Tax and Business Rates.

Ability to work collaboratively and communicate effectively with staff, customers, their representatives, solicitors and range of professionals and agencies.

A good understanding of office computer systems, security measures, office policies and procedures.

Ability to use a computerised accounts system to accurately maintain and update revenues records, to retrieve information and initiate the sections recovery procedures.

Ability to assimilate varied data and make appropriate recommendations as to required actions.

Ability to manage own workload and reprioritise work according to changing work environment, ensuring attention to detail and accuracy is maintained, with the ability to use own initiative and work effectively as part of a team, ensuring that targets and deadlines are achieved, and suggesting ideas for service improvement.

Civica income system experience, data input

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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