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Form of work
SalaryOur client is looking for an Global Head of KYC Onboarding Supervisor to manage and oversea a team and ensure all efforts are aligned and focused on delivering quality throughput of files resulting on complete and timely onboarding of clients.
This role is working for a Global Institutional Brokers, Onboarding Banks, Hedge funds, Trading Firms and other Financial Institutions.
Accountabilities
- Processing client cases and acting as SME escalation within Onboarding team
- Approval of low and medium risk accounts
- Supervise the customer on-boarding team, primarily focused on London Head Office:
- Capacity management, including prioritisation
- Coaching and supporting your team including performance management
- Complete file reviews (KYC, account opening documentation, admin) and sign off Low and Medium risk accounts
- Ensuring files are compliant with appropriate regulation and in line with firm’s policies
- Ensure that appropriate client documentation is issued to all new customers and in accordance with local regulatory and any exchange requirements
- Acting as point of escalation for the onboarding teamEnsure that complete records of all customer documentation are maintained
- Timely escalation issues/developments
- Facilitating quality assurance feedback sessions with Financial Crime team
- Assist with the implementation of changes within the department (regulatory, operational) and always endeavour to streamline processes and procedures for a better client experience
Essential:Skills & Experienced Required
Direct line management experience of 1 years+ (global) of onboarding teams
Managed teams through transitions
KYC experience of 5 years+
Onboarding experience of 5 years+
Work collaboratively in high pressure environment
