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SalaryOverview:
The role sits within the Global Corporate Affairs & Communications team as part of the Global Internal Communications and Engagement group. We are creating additional capacity within the team in support of a global change programme that is already underway.
Key Duties & Responsibilities:
- Form part of PwC's network-wide effort to socialise, educate and encourage key internal stakeholder communities to engage with and actively support a priority global change programme.
- Work in support of the Global Marketing Organisation and Global Corporate Affairs and Communications to help create opportunities for effective Internal Communications, drive results and advance agreed project strategic priorities and initiatives.
- Work with the Internal Communications and Engagement team's Lead and Senior Manager to develop comprehensive communications strategies that includes plans, tactics and guidance on timing and distribution in support of the project's objectives.
- Collaborate closely with senior project members, leadership, and workstream groups to deliver on the project's outputs through information sharing and relevant and timely updates.
- Craft well-written, clear, consistent and compelling communications aligned to the objectives of the project whilst being mindful of the intended internal stakeholder community.
- Be responsible for creating engaging and informative content, including presentations, intranet content, cascading packs/toolkits and FAQs to convey the rationale driving the programme, highlight the benefits and address concerns or questions.
- Act as a trusted advisor, providing guidance on communications best practices, change management and employee engagement.
- Successfully steer Internal Communications deliverables through appropriate internal governance checks (Brand, OGC, Risk Management).
- Engage with and influence the network of territory Internal Communications leaders to promote the sharing of programme information.
- Leverage best practices from territories and teams and facilitate the creation and sharing of best practices with other territories.
- Provide ongoing creative ideas to ensure PwC internal messaging is forward-looking and innovative.
About You:
- With prior experience of managing change and Internal Communications, ideally in a professional services firm or similar global corporate organisation
- With excellent written and oral communication skills, able to produce high-quality content for different internal audiences (e.g. Territory Senior Partners, Network Leadership Team members, client facing Partners and staff)
- With excellent global acumen: demonstrated by a proven track record of raising and giving consideration to local, global and cross-cultural perspectives
- Able to influence without authority and successfully navigate the complexities of working with and communicating across multiple territories and multiple stakeholder groups.
- Who can see the big picture, look beyond the task at hand to the whole strategy and determine how current and future communication and change activities contribute.
- With strong organisational and project management skills, able to handle multiple tasks and effectively prioritise.
- Who is detail-oriented, especially regarding validating accuracy of content/information, but is able to transition easily from tactical to strategic as required.
- Able to work effectively under the pressure of last-minute deadlines and changing priorities, and lead others to do the same.
- With demonstrated ability to develop sustainable relationships; able to work closely with internal clients, collaborating with and challenging them as appropriate.
- Who successfully manages stakeholder expectations and actively divests from activities that do not align with strategic priorities.
- With strong interpersonal skills, who can deal with ambiguous and unstructured problems and situations, and navigate the politics of a situation to get the work done.
- With prior experience of working successfully with senior leaders to create impact
