Graduate Ai Product Specialist

Graduate AI Product Specialist

Sector - Project Management, AI, Technology, SAAS
Location - Central London / Hybrid
Salary & Benefits - £30,000 to £32,000 + benefits
Job Type - Graduate, Product Specialist, Project Manager, Customer Support, Full-time, Permanent
French and German useful languages, however not essential.
Opportunities for international travel.

This is a fantastic opportunity for to join a multi award winning disruptive AI technology firm, working with sales and product support teams to deliver successful POCs and manage live customer projects from planning stages to final review.

The Company:
Multi award winning AI tech firm. Their products utilize AI to allow firms to execute their work more efficiently. Launched 7 years ago and already in use in over 60 countries, the company's AI technology offers firms greater insight at unmatched speeds.
The software builds on ground-breaking machine learning and pattern recognition techniques developed at the University of Cambridge to read and understand legal language. The technology is used by firms across the globe.

Main roles and responsibilities include:

• Work with sales team to deliver successful POCs and manage live customer projects from planning stages to final review
• Act as a product expert for sales teams and customers
• Understand the individual use cases and needs of each customer
• Provide advice, educate and train customers on how to use the product
• Deliver training of the product and propose workflow solutions
• Work with the support and technical operations teams to co-ordinate and resolve technical issues
• Work with leading organisations and help them obtain value from the product

Requirements

• Graduated with a minimum 2:1 ideally in Law or a scientific or analytical based discipline
• Highly-detail oriented with a problem-solving attitude
• Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
• Excellent interpersonal and communication skills, both verbal and written
• Articulate with a desire to improve customer-facing skills and present to individuals with varying degrees of knowledge
• Organised with excellent time management skills with an ability to prioritise effectively
• French and German useful languages, however not essential