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Form of work
SalaryWe are currently recruiting for a Head of IT Support - £45-50k per year based in Hamsphire.
The Head of IT Support will be responsible for leading and motivating the IT Support teams including IT Service Desk and IT System Engineers, ensuring optimum service levels, whilst owning key IT Service Management levels.
Candidates will require previous experience of leadership within IT support teams, with the ability to support future strategy thoughts as well as risk management understanding.
- Leadership in an IT Support environment.
- Expert understanding of Service Desk practices.
- Excellent understanding of IT Principals and key process of Incident Management, Service Request Management, Change Management & Problem Management.
