Head Of Market Insight, Data And Analytics

The opportunity Join UAL Online, our exciting new division that brings the University’s world leading creative arts education to a global audience. As we launch a suite of new courses in the 2024/25 academic year, we're seeking a Head of Market Insight, Data, and Analytics to drive evidence-based decision-making and shape the future of online education. Collaborating closely with senior stakeholders across UAL, you will play a pivotal role in delivering accessible Data and analyses, overseeing three crucial areas within this emerging unit:  Leading the underpinning research essential for identifying and curating a commercially viable portfolio of courses tailored for a global audience. Developing datasets, definitions, and frameworks to effectively track success and insights. In partnership with the Commercial Director, you will develop enhanced metrics and KPIs, ensuring evaluation of all commercial activities and proactive identification of new opportunities. Offering critical insights that contribute to the development of strategy, providing research that identifies areas of prospective growth and development across the broader online learning landscape and our evolving portfolio of qualifications. About you Your track record should include demonstrable experience in a market research or systems data leadership role within an organisation of comparable complexity. Experience in higher education, particularly in online higher education, will be highly advantageous. At this early stage of the unit’s development, we seek an individual passionate about fostering a positive team culture and establishing strong relationships with stakeholders.  You should be able to demonstrate a robust track record in utilising both quantitative and qualitative research methodologies, alongside a keen ability to design and execute impactful market research and insight projects. Your exceptional proficiency in numeracy and analytical skills, coupled with a proven capability to interrogate and analyse extensive datasets, will be instrumental. Additionally, understanding and application of GDPR requirements in data collection, analysis, and dissemination will be essential. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. UAL is made up of 6 renowned colleges and is ranked second in the world for Art and Design in the 2023 QS World University Rankings. UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries.  We are proud of our international student and staff community and are committed to ensuring that the University offers an inclusive and supportive environment for everyone; a university where we can be ourselves and reach our full potential. For further details and to apply please click the apply button.  Closing date for applications: 29 January 2024, 23:55.  Should you require any reasonable adjustments for your application, please contact Zele Akhilele, Resourcing Adviser via email at DigitalandTechnologystaffrecruitment@arts.ac.uk.  Our culture  UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.