Housing Officer

Your new company
The services of Hays have been retained by our client, a large Housing Association, to recruit a Housing Officer on a temporary basis to cover a period of maternity leave.

Your new role
Reporting to the Area Manager, you will be responsible for delivering a range of generic frontline housing management and customer services in accordance with the Association's policies and procedures, including:
Estate Management;Allocations and Void Management;Income Recovery / Rent Arrears Management;Anti-Social Behaviour Case Management.

What you'll need to succeed
To be considered for this position, you must possess:
5 GCSEs (Grades A-C to include Mathematics and English language), or equivalent and a professional housing qualification equivalent to CIH Level 4 or 3 years' relevant experience in a customer-facing role in a social housing setting.
Additionally, you must have:Experience of implementing the rules of the Housing Selection Scheme; to include tenancy management (Transfer Applications, Assignment of tenancy etc) and allocation of properties.Computer literacy with experience of Microsoft Office programmes, including Word and Excel.Good oral and written communication skills.Organisational skills.Problem-solving ability.The ability to communicate effectively with a range of internal and external stakeholders.

What you'll get in return
This position offers the opportunity to work with an established Housing Association with hybrid working available. You will be paid via Hays on a weekly basis.

What you need to do now
Please contact Andrew McLarnon to discuss this position in confidence. Alternatively, please apply using the link attached to register your interest.

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